Senior Learning Experience Designer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who we are
At Twilio were shaping the future of communications all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.
See yourself at Twilio
Join the team as Twilios next Senior Learning Experience Designer.
About the job
This position is needed to design and develop Sales Enablement course work content and assets. We are looking for someone who is innovative agile hands-on and comfortable working closely with their Enablement peers to ensure applicable and effective training and assets are created and delivered to the field.
Responsibilities
In this role youll:
- Design sales enablement training and course content managing complex projects end-to-end
- Translate business priorities and sales strategies into clear learning objectives experiences and content that directly improves seller effectiveness
- Build impactful learner and instructor materials and experiences (e-learnings presentations course outlines background material instructional materials exercises job aids playbooks and assessments) using modern instructional design approaches and adult learning principles
- Partner with sales leadership product marketing and other enablement stakeholders
- Leverage data and insights to evaluate effectiveness iterate designs and demonstrate impact on sales outcomes
- Stay current with learning technology and enablement trends introducing new tools and approaches that improve efficiency and learner experience/engagement
Qualifications
Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 5 years training sales enablement or related field experience
- Direct experience in Sales Enablement Instructional Design
- Ability to quickly learn new concepts and thrive in a dynamic rapidly changing environment
- Proven experience with training and content delivery tools
- Experience with Salesforce Outreach Gong Highspot Slack Tableau and other Sales Enablement tools
- Excellent interpersonal skills someone who enjoys working with others in a collaborative social environment
- Effective at building and maintaining positive relationships
- Passion for excellence and high quality in the finished product acute attention to detail
- Self-motivated with ability to work with little definition and without supervision while multitasking and prioritizing across several projects and initiatives
- Proficiency with modern learning technologies and tools (e.g. Articulate 360 Rise Storyline etc)
Desired:
- Experience and understanding of AI tools that support efficient content design/development
- Deep understanding of sales processes seller workflows and GTM strategies
Location
This role will be remote and based in Ontario British Colombia or Alberta Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 5 - 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
- Based in British Columbia. : $97700.00 - $122100.00
The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location.
Twilio thinks big. Do you
We like to solve problems take initiative pitch in when needed and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic. Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now! If this role isnt what youre looking for please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally Twilio participates in the E-Verify program in certain locations as required by law.
Required Experience:
Senior IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging, voice, and email.
