RQ09911 Business Analyst Senior

Responsibilities:

• Prepare and present complex/strategic communications material including issues management responses proposals briefing materials and presentations for senior management decision-making.
  
• Develop funding packages business cases and cost-benefit analysis for business I&IT initiatives.
  
• Lead and conduct analysis at varying levels of detail in order to assess clients business problems/opportunities and document the assessments.
  
• Monitor progress resolve problems and report regularly to I&IT management and clients decision makers.
  
• Develop performance measures for business analysis evaluation and conduct follow-up.
  
• Act as a liaison between business clients technical teams and service providers/partners.
  
• Lead the development of business requirements for a Request for Bid (RFB).
  
• Support the RFB process including development of the RFB supporting responses to potential vendors/bidders and supporting the vendor evaluation process.
  
• Lead or participate in agile ceremonies such as sprint planning meetings daily stand-up meetings sprint review meetings sprint retrospective meetings backlog refinement meetings.
  
• Support/Assist Product Owner with backlog prioritization and refinement.
  
• Document and manage user stories and acceptance criteria.
  
• Document functional requirements as needed.
  
• Apply/perform in-depth knowledge of industry standard methodologies such as I&IT project management and development (Agile Waterfall Iterative) methodologies.
  
• Transfer skills and knowledge to selected OPS staff.
  
• Collaborate with business and IT teams to convert requirements into IT solutions.
  

General Skills:

• Exceptional analytical problem solving and decision-making skills.
  
• Demonstrated strong interpersonal verbal and written communication and presentation skills.
  
• Proven troubleshooting and critical thinking experience.
  
• Demonstrated ability to apply strong listening skills to facilitate issue resolution.
  
• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
  
• Strong interpersonal facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
  
• Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively.
  
• A motivated flexible detail-oriented and creative team player with perseverance excellent organization and multi-tasking abilities and a proven track record for meeting strict deadlines.
  

Desirable Skills:

• Exceptional analytical problem solving and decision-making skills.
  
• Demonstrated strong interpersonal verbal and written communication and presentation skills.
  
• Proven troubleshooting and critical thinking experience.
  
• Demonstrated ability to apply strong listening skills to facilitate issue resolution.
  
• Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
  
• Strong facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
  
• Strong organization skills with the ability to compile data from numerous sources and synthesize and write up clear concise summaries.
  
• Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively.
  
• A motivated flexible detail-oriented and creative team player with perseverance excellent organization and multi-tasking abilities and a proven track record for meeting strict deadlines.
  
• Experience working with unified project management methodology.
  
• Experience with large complex IT projects.
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Strong requirements elicitation skills - Experience in successfully completing business requirements/user stories in government settings or similar complex multi-project/multi-client organizations.
  
• Experience developing Request for Bids (RFB) to procure vendor services.
  
• Experience collaborating with vendors on large-scale multi-stakeholder projects.
  
• Knowledge and experience with Health related or Health Insurance related projects.
  
• Experience with agile development practices.
  

Skill Set Requirements:

Core Skills and Experience:

• 10 years of experience in business analysis and requirements gathering.
  
• Knowledge and skills in order to prepare and present complex/strategic communications material including issues management responses proposals briefing materials and presentations for senior management decision-making.
  
• Experience in successfully developing funding packages business cases and cost- benefit analysis for business I&IT initiatives.
  
• Experience in successfully completing business requirements/user stories in government settings or similar complex multi-project/multi-client organizations.
  
• Knowledge and experience with information technology providing the ability to integrate and identify IT-enabled opportunities to solve business pressures/needs.
  
• Experience and knowledge of Rational Unified Process (RUP) and Zachman Framework including business / information /application / technology / security architectures.
  
• 5 years of experience with Agile project management and development practices (managing the backlog supporting or acting as the scrum master sprint planning sprint review sprint retrospectives creating user stories and acceptance criteria etc.)
  

IT Knowledge and Experience:

• 10 years of experience in business analysis and requirements gathering and translating business requirements into epics and scenarios and creating mock-ups for the stakeholders to review.
  
• Experience with cloud-hosting and integration of micro-services.
  
• Proven and demonstrable troubleshooting and analytical experience.
  
• Demonstrated excellent problem solving and decision-making skills.
  
• Demonstrated awareness of emerging IT trends and technologies.
  
• In-depth knowledge of industry standard such as Project Management Institute (PMI) and I&IT project management methodologies.
  
• Experience adopting and adhering to unified I&IT project methodology architecture and gating processes and standard systems development methodologies.
  
• Knowledge and understanding of project management policies and IT project approval processes and requirements.
  
• Highly proficient using MS Office products.
  

Health Care Experience:

• Knowledge and experience with Health related or Health Insurance related projects.
  
• Knowledge of Ontarios Freedom of Information and Protection of Privacy Act (FIPPA) and its municipal equivalent the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) Personal Health Information Protection Act (PHIPA) and their respective regulations.
  

Vendor Project Experience:

• Experience developing Request for Bids (RFB) to procure vendor services.
  
• Experience collaborating with vendors on large-scale multi-stakeholder projects.