Consultant Customer Service

Sutherland

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profile Job Location:

Johannesburg - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or services may be encouraged.


Qualifications :

Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook Word Excel) experience required - Prior customer service experience preferred


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products o...
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Key Skills

  • Business Development
  • Sales Experience
  • B2B Sales
  • Time Management
  • HP Service Manager
  • Windows
  • ServiceNow
  • Relationship Management
  • Operating Systems
  • Management Consulting
  • Troubleshooting
  • Automotive Service

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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