Training and Onboarding Officer
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
03-10-2025
Vacancies:
1 Vacancy
Job Summary
Position Summary
As a Training and Onboarding Officer you will be responsible for effectively managing the deployment and onboarding process for new leads.
Roles and Responsibilities
- Engage leads for deployment and training.
- Conduct and take riding test scores.
- Deployment of leads on the Gamma Mobility dashboard.
- Deployment of leads on partner(s) platform.
- Register new riders and verify their information ensuring it aligns with Gamma standards.
- Guide riders through the onboarding process and familiarise them with tools for success.
- Promote the Gamma brand and inspire enthusiasm among drivers.
Requirements
- Bachelors degree in any discipline
- 1-3 years experience in onboarding training customer success or field operations ideally in fintech mobility or logistics.
- Strong interpersonal and communication skills for engaging with drivers and customers.
- Proactive detail-oriented and capable of working in a fast-paced dynamic environment.
- Familiarity with ride-hailing platforms and the ability to train customers on platform-specific requirements.
Benefits
- You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
- You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
- You would work alongside passionate talented colleagues who share your commitment to excellence.
- You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers.
- Comprehensive benefits package including a competitive salary health insurance and exciting growth opportunities.
Key Skills
- Accounts Receivable
- Conveyancing Paralegal
- ABAP
- Front Office Management
- HR Operations
- Accounts Payable
