Specialist IT Operations
Specialist IT Operations
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Job Description
Manage and maintain server infrastructure (Windows Linux) including hardware and operating systems.
Administer and troubleshoot virtualized environments (e.g. VMware Hyper-V).
Monitor system performance and availability responding to alerts and resolving issues.
Implement and manage backup and disaster recovery solutions.
Manage and secure Azure Active Directory and identity management systems.
Automate routine tasks using scripting (e.g. PowerShell Bash Graph API and Microsoft Power Applications).
Experience in Azure Okta (SSO and provisioning mechanisms) and RBAC.
Participate in infrastructure projects including planning implementation and documentation.
Collaborate with other IT teams to ensure seamless service delivery.
Provide technical support and guidance to end-users for infrastructure-related issues.
Document infrastructure configurations processes and procedures.
Stay updated with emerging technologies and best practices in infrastructure management.
Advanced Skillsets towards MDM(both Intune and Jamf Pro) - Package and Policy deployments.
Networking concepts Azure Virtual networking experience is an added advantage.
Experienced in IAM security concepts and Privileged identity management.
Qualifications :
Intermediate understanding of server operating systems (Windows Server Linux distributions).
Familiarity with virtualization technologies (VMware Hyper-V Azure VDIs).
Solid understanding of networking concepts (TCP/IP DNS DHCP VPN).
Experience with Azure Active Directory administration.
Basic scripting skills (PowerShell Bash).
Knowledge of backup and recovery strategies.
Experience with monitoring toolsincident management and change management.
Ability to troubleshoot and diagnose infrastructure-related issues.
Strong communication and teamwork skills.
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
