MS Engineering Operations Senior Associate Power BI & Automation Analyst Operate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Title : Power BI & Automation Analyst (Power Platform / ServiceNow)

Experience : 610 years

Education : Any Bachelors or Masters degree (any stream)

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Job Summary

We are looking for a Power BI and Automation Analyst who can build insightful dashboards automate business workflows using Power Automate and support/enable operational processes using ServiceNow. Youll work closely with business and IT stakeholders to translate requirements into analytics and automation solutions while ensuring data accuracy usability and adoption.

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Key Responsibilities

Develop maintain and enhance Power BI dashboards/reports (DAX data modeling visuals performance tuning).

Connect and transform data from multiple sources using Power Query ensuring data quality and refresh reliability.

Design and implement workflow automations using Power Automate (approvals notifications data sync integrations).

Work on ServiceNow tickets/requests collaborating with stakeholders to resolve issues and support service operations.

Prepare executive-ready deliverables and updates using Excel and PowerPoint (analysis storytelling presentations).

Gather requirements document solutions and support UAT deployments and post-go-live enhancements.

Maintain solution documentation access controls and basic governance practices for reports/flows.

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Mandatory Skills (Must Have)

Power BI (reporting dashboarding data modeling DAX Power Query)

Power Automate (cloud flows approvals integrations)

ServiceNow (working experience in ticketing and operational workflows)

Strong working knowledge of Excel (advanced formulas pivots data analysis) and PowerPoint

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Good to Have Skills

Understanding of ITSM processes (Incident Problem Change Request Knowledge)

C or Python programming (automation scripting data handling)

Tableau (basic to intermediate experience)

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Certifications (Good to Have)

Microsoft Power BI certification

Microsoft Power Automate / Power Platform certification

ITIL

CSM (Certified ScrumMaster)

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Preferred Competencies

Strong analytical and problem-solving skills

Ability to communicate insights clearly to technical and non-technical audiences

Stakeholder management and requirement gathering

Attention to detail and commitment to data accuracy

Comfortable working in Agile or ticket-based delivery model

Travel Requirements

Job Posting End Date