Senior Program Officer (AO6) Logistics Support

About us

The Queensland Fire Department (QFD) provides fire prevention preparedness and response services to fire in the built and landscape environments as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response including road crash rescue bushfire hazardous material technical and vertical rescue severe weather incidents remote and swiftwater rescue and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR) Rural Fire Service Queensland (RFSQ) as well as the broader department which work together to pre-empt prevent mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is committed to reframing the departments relationship with Aboriginal and Torres Strait Islander peoples communities and organisations through activities identified in the QFD Reframing the Relationship Plan contributing to Closing the Gap outcomes and building our cultural capability.

Purpose of the role

Uniforms and Logistics is responsible for the provision of uniforms personal protective equipment (PPE) and operational equipment to all services and streams of the department. The logistics team manages the warehousing and supply of uniforms PPE and operational equipment to the QFD staff and volunteer members and provides supporting documentation workforce engagement and customer service to meet service delivery requirements.

Reporting to the Program Manager you will contribute to the effective delivery of the QFD Uniforms and Logistics Program. You will be responsible for the development and management of logistics procedures and documentation including the QFD catalogue online content and workforce communications. The position assists with cost centre management and maintenance transition planning and task coordination to maintain program governance ensure compliance streamline logistics operations and safeguard the continuity of uniforms and equipment services for staff and volunteers.

Key requirements

Highly desirable requirements

• Demonstrated knowledge of contemporary supply chain management practices contract management principles and project management methodologies.
• Proficiency in the use of SAP or similar enterprise resource planning systems with advanced skills in Microsoft Office suite Adobe Suite data modelling planning and analytics.
• Strong written and verbal communications skills to liaise effectively with stakeholders at all levels.
• Proven ability to establish manage and monitor relationships with external logistics and warehousing providers including oversight of service performance and delivery outcomes.

Your key accountabilities

Your part in the ongoing success of our department in supporting key frontline services will see you responsible for a variety of work including but not limited to:

• Develop implement review and maintain logistics policies practices and procedures to support the QFD Uniforms and Logistics Program ensuring compliance with organisational standards and government requirements.
• Support end-to-end supply chain management for uniforms PPE and operational equipment ensuring services meet value-for-money safety risk quality and governance objectives.
• Contribute and/or support the delivery of logistics projects and transition initiatives including the design and implementation of improved processes systems and solutions that enhance operational capability.
• Undertake research analysis and reporting to support decision-making and identify opportunities for improved efficiency risk management and recommendations for improvement in service delivery.
• Contribute to workforce communications and produce innovative and creative content such as newsletters and guidance material including presentations to support the program of and staff and volunteer engagement.
• Contract management oversight of the PPE laundering decontamination maintenance and repair service i.e. service level performance actioning internal and service provider queries PPE life cycle management.
• Maintain accurate cost centre information and contribute to financial monitoring forecasting and reporting to support program budget management and accountability.
• Develop and maintain professional and effective relationships with internal and external stakeholders to support program activities and ensure effective service delivery and business objectives are achieved.

Capabilities

To determine your suitability for the role you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the key accountabilities for this role:

Leadership Competency Stream Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values:

• Respect
• Integrity
• Courage
• Loyalty
• Trust