Customer Success Executive
Customer Success Executive
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PHP 434 - 434
1 Vacancy
Job Description
This is a remote position.
- Mondays to Fridays 7:00 am to 11:00 am (GMT)
- 20 hours per week
- The hours are designed to best support our growing Australian customer base. There is potential to increase to full-time hours as the business grows but we are equally open to candidates who prefer to remain part-time.
Requirements
- 2 years of experience in a customer service role preferably within a start-up environment
- Strong communication and relationship-building skills
- Ability to work independently and provide proactive feedback and ideas
- Experience with customer support tools like Intercom is a bonus
- A passion for providing excellent customer service with a friendly down-to-earth approach
Benefits
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
Required Skills:
2 years of experience in a customer service role preferably within a start-up environment Strong communication and relationship-building skills Ability to work independently and provide proactive feedback and ideas Experience with customer support tools like Intercom is a bonus A passion for providing excellent customer service with a friendly down-to-earth approach
Employment Type
Full Time
