IT Ops Executive

Singapore - Singapore

Monthly Salary: SGD 3000 - 4000

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JOB OVERVIEW:

Maintain and ensure the smooth operation of all IT equipment in the office including hardware software networks and systems adhering to core principles of customer satisfaction initiative teamwork & collaboration continuous learning & growth and compliance with established policies.

DUTIES AND RESPONSIBILITIES:

Provide technical solutions to resolve user issues effectively and comprehensively minimizing recurrence and maximizing user productivity.

Oversees IT equipment including laptops audio/visual equipment and mobiles encompassing hardware patching and compliance.

Proactively prevent planned and unplanned outages to minimize system disruptions.

Contribute to a modern and reliable technical environment by identifying outdated technologies for timely upgrades or replacements.

General AV and IT Equipment support to departments for events

Contribute to the "cloud first" strategy by improving the use and understanding of Google Workspace (GWS) and related applications to increase user adoption.

Assist in providing IT support to internal departments including obtaining quotes preparing onboarding materials and configuring software and hardware.

Collaborate with the Groupware Infrastructure and Security teams and other internal teams to test troubleshoot and resolve issues.

QUALIFICATIONS AND EXPERIENCES:

Diploma or degree in Information Technology Computer Science or a related fi eld.

1 - 2 years of proven experience in a technical support or IT operations role.

Strong technical and troubleshooting skills to solve day-to-day problems.

Proficiency in gathering and analyzing information.

Working knowledge and expertise with a variety of software hardware and applications.

Willingness to solve complicated problems and see projects through to completion.

Analytical skills to study problems and records and identify solutions.

Team-oriented attitude to help other colleagues and departments with technical problems.

Strong interpersonal communication and relationship-building skills.

Working hours:

Mon to Fri 8:30am to 5:30pm

Required Skills:

IT Ops Executive

Required Education:

degree / diploma

JOB OVERVIEW: Maintain and ensure the smooth operation of all IT equipment in the office including hardware software networks and systems adhering to core principles of customer satisfaction initiative teamwork & collaboration continuous learning & growth and compliance with established policies. DU...