4-5 months contract with a Local Authority
Job Summary:
We are seeking a highly organised and proactive Senior Business Support Assistant to provide essential administrative and clerical support to a team within Childrens Social Care.
This temporary full-time position plays a vital role in assisting social workers in the assessment of Kinship and foster carers contributing directly to the improvement of outcomes for vulnerable children and young people.
The post offers hybrid working with a minimum of one day per week in the office.
Key Duties/Accountabilities (Sample):
Process fostering and Kinship care applications efficiently and accurately
Manage incoming calls and respond to general enquiries
Monitor and maintain a busy team mailbox responding to emails in a timely manner
Liaise with referees and other contacts to chase and verify references
Organise and minute team meetings ensuring accurate record-keeping
Update and maintain internal databases with sensitive client data
Provide day-to-day IT and administrative support to social workers and operational staff
Skills/Experience:
Previous experience in an office or business support environment
Strong working knowledge of Microsoft 365 particularly Outlook Word Excel and MS Teams
Confident managing changing priorities and competing deadlines
Excellent verbal and written communication skills
Comfortable working with confidential and sensitive information
Ability to work both independently and as part of a team
Calm friendly and non-judgemental manner when dealing with families and professionals
Accurate data entry and minute-taking skills
Additional Information:
The closing date: 10/10/2025.
Hours: 37 per week (MonThurs 8.30am5.00pm Fri 8.30am4.30pm).
Location: Somerset Council.
Required Skills:
Previous experience in an office or business support environment Strong working knowledge of Microsoft 365 particularly Outlook Word Excel and MS Teams Confident managing changing priorities and competing deadlines Excellent verbal and written communication skills Comfortable working with confidential and sensitive information Ability to work both independently and as part of a team Calm friendly and non-judgemental manner when dealing with families and professionals Accurate data entry and minute-taking skills