Account Manager, Retail
Account Manager, Retail
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Salary Not Disclosed
1 Vacancy
Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
Do you enjoy working with partners building good relationships and supporting growth in a fast-moving environment
At Wolt were looking for an Account Manager (Retail) who will play a key role in supporting our retail partners and helping them succeed on our platform. If youre eager to learn enjoy working with different teams and want to be part of shaping the shopping experience of the future this could be the role for you.
About the role
Wolt is a Finnish technology company best known for delivering meals and groceries but our ambitions go far beyond that. Were building a platform that powers the retail experience of the future enabling customers to order everything from groceries and flowers to pharmacy items and general merchandiseall delivered to their door in minutes.
In Denmark Wolt has already established a strong retail presence and were continuing to grow. To support this journey were looking for an Account Manager (Retail) to help manage our retail partners. Youll work closely with colleagues in Denmark and Wolts HQ supporting our mission to make shopping simple convenient and fast.
This role focuses on partner support account coordination and performance monitoring. Youll help make sure our partnerships run smoothly and create value for both our partners and Wolt.
What youll be doing
- Partner Support: Build and maintain positive relationships with a portfolio of retail partners.
- Account Coordination: Assist with the day-to-day management of accounts ensuring partner needs are met.
- Performance Monitoring: Track and review partner performance highlight opportunities and share feedback internally.
- Collaboration: Work with marketing operations and other teams to deliver campaigns and projects.
- Administration: Keep partner information up to date in our systems and support reporting needs.
- Problem-Solving: Help troubleshoot partner issues and ensure smooth communication.
Our humble expectations
- Some experience in account management customer success or sales is an advantage but not required.
- Strong communication skills and the ability to build good working relationships.
- Comfortable working with data in tools like Excel; experience with BI tools is a plus.
- Organized and proactive with the ability to manage multiple tasks at once.
- A team player who enjoys working cross-functionally.
- Fluency in English and Danish.
- Retail or FMCG experience is a plus but not essential.
What we offer
At Wolt youll join one of Europes fastest-growing tech companies and gain valuable experience in account management and retail operations. Youll work in a collaborative supportive environment with opportunities to learn and grow within Wolts international network. We offer a competitive salary hybrid working and the chance to be part of an exciting industry thats transforming the way people shop.
Ready to join us
If youre passionate about working with partners and eager to build your career in account management apply today!
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
Manager
Employment Type
Full Time
