Channel Account Manager

Summary

Job description

Preferred location: Sweden Göteborg

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Drive growth by leveraging Key channel partners to generate opportunities and take ownership of those opportunities within their assigned seat count limit (valuable end customers).
• Manage engagement with partners (standard and MSP) across all elements with support from senior colleagues/manager.
• Actively drive and leverage White Space Analysis (for new logo and for existing business).
• Drive key initiatives and strategies independently to increase market share.
• Profile major accounts and drive deeper revenue opportunities.
• Develop and maintain long-term relationships with senior management within channel accounts to ensure awareness of ESET capabilities and value-added technologies.
• Engage with Partners externally and be the point of primary contact.
• Define and execute business plans including Quarterly Business Reviews to deepen our traction with partners.
• Collaborate with and support the wider sales teams and senior management in addition to marketing initiatives to maximize pull-through content.
• Maximize revenue and profit from the existing installed base by promoting value-added solutions.
• Work closely with sales teams to ensure all offers reflect customer needs are forecasted competitively priced and are submitted on time.
• Improve customer satisfaction by finding solutions to their needs.
• Perform weekly forecasting with accurency.
• Work with other teams to develop the business on all products with the channel.
• Hunt Recruit enable and develop targeted Distributors Resellers and System Integrators.
• Identify opportunities for improving partner performance and implement strategies to address these.
• Monitor competitor activities and develop strategies to maintain competitive advantage.
• Utilize advanced CRM tools to maintain detailed records of partner activities sales performance and pipeline status.
• Achieve monthly and annual revenue and KPIs targets

REQUIREMENTS
Education:

• High school or university degree is desirable

Experience:

• Years of work experience: at least 2 years in similar position

Language:

• Swedish (C1 or native)
• English B2

Desired personal characteristics:

• Fast thinking and adaptable
• Ability to learn and retain information
• Good self-management time management and organizational skills
• Ability to multi-task whilst under pressure
• Negotiation and presentation skill

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