Senior QA Engineer
Senior QA Engineer
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Job Description
Position Summary
Headquartered in Englewood Cliffs N.J. Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd. To learn more visit . For the latest news visitSamsung Electronics America is seeking a qualified Senior QA Engineer who has experience with managing troubleshooting re-production of defect and tracking wireless products SW and HW performances.
SEA environment is fast paced so ability to prioritize be flexible and react quickly is a must. This position will interface with cross-functional teams and operators to provide engineering support for the new wireless product development validation of new features and technologies spanning from initial stage to the lab entry phase through product launch.
This role will conduct failure analysis of devices to identify root causes improve product reliability and ensure quality standards. The individual will primarily focus on analysing pre/post-launch Samsung mobile products.
Role and Responsibilities
- Bachelors degree with a minimum 3 years related experience.
- Able to utilize AI-based tool or models to enhance QA efficiency.
- Proven experience with field data analysis and return/defect data tracking.
- Able to analyze issues from both HW and SW perspectives.
- Able to drive quality improvement initiatives across teams.
- Comfortable presenting complex findings and recommendations to executive leadership levels.
- Proven experience with field data analysis and return/defect data tracking.
- Not only strong HW analysis skills but also a solid understanding of SW behaviour and its interaction with hardware components.
- Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability is preferred but not required
Skills and Qualifications
- Outstanding Communication Skills Required Both Written & Verbal.
- Must be a team player.
- Detail oriented - taking data using Excel and making meaningful tables/graphs/averages.
- Laser-focused on the smallest details that are important to client and help to improve performance of wireless devices.
Comfort and ability to use all types of electronic lab test equipment is plus
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Senior IC
Employment Type
Full-Time
