GSI Partnerships Manager (Conversational AI & Agentic AI)
GSI Partnerships Manager (Conversational AI & Agentic AI)
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$ 180000 - 250000
1 Vacancy
Job Description
YOUR MISSION:
As our GSI Partnerships Manager your mission is to establish manage and expand strategic relationships with global system integrators (GSIs) to accelerate Parloas growth in the Conversational AI and Agentic AI markets. You will position Parloa as the preferred AI partner for GSIs by aligning our platform capabilities with their service offerings co-developing joint solutions and industry-specific IP and driving global activation and consumption growth. By doing so you will unlock scalable revenue streams enable transformational client outcomes and ensure GSIs are deeply embedded in Parloas partner ecosystem worldwide.
IN THIS ROLE YOU WILL:
- Identify recruit and grow GSIs globally (Accenture Deloitte TCS Infosys Capgemini Wipro etc.) as strategic partners ensuring consistent activation across regions.
- Develop and execute joint business plans with GSI partners aligning on market strategy solution roadmaps consumption targets and account pursuits.
- Drive consumption of Parloa solutions by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs.
- Build co-sell motions with GSIs: create joint go-to-market strategies execute joint pursuits and support end-to-end customer transformation programs.
- Develop and package joint IP and industry-specific offerings that combine Parloas AI platform with GSI expertise to address vertical use cases (e.g. banking compliance telco CX healthcare automation).
- Enable GSI partner success by aligning sales solution engineering product and enablement teams to accelerate onboarding training and certification.
- Ensure global scalability of GSI partnerships by replicating best practices fostering knowledge-sharing and building repeatable frameworks across regions.
- Influence C-level relationships within GSIs to secure executive sponsorship joint investments and long-term strategic alignment.
- Collaborate cross-functionally with Parloa Sales Marketing Product and Customer Success to ensure seamless integration of GSI-led opportunities into Parloas growth engine.
WHAT YOU BRING TO THE TABLE:
- 10 years of experience in strategic alliance management partner sales or GSI relationship management in enterprise software or SaaS.
- Proven track record of building and scaling GSI alliances globally that deliver measurable revenue consumption and market impact.
- Strong executive network within major GSIs (Accenture Deloitte Capgemini Infosys TCS Cognizant Wipro etc.).
- Expertise in Conversational AI Agentic AI and Customer Experience transformationable to articulate Parloas differentiated value proposition to GSIs and their clients.
- Experience designing joint IP and vertical-specific solutions with GSIs.
- Strong commercial acumen: able to build and negotiate joint GTM agreements revenue models and consumption-based incentives.
- Excellent communication negotiation and stakeholder management skillscomfortable presenting to executive leadership.
- Strategic thinker with operational discipline: capable of balancing long-term alliance development with near-term sales execution.
WHATS IN IT FOR YOU
- Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture and enjoy an immersive onboarding experience in Berlin to dive into our product and culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- A beautiful office with flair in the heart of NYC with all the conveniences such as social area snacks and drinks.
- Competitive compensation and equity package.
- Flexible working hours unlimited PTO and travel opportunities.
- Access to a training and development budget for continuous professional growth.
- ClassPass membership Nilo Health Health insurance weekly sponsored office lunches.
- Regular team events game nights and other social activities.
- Hybrid work environment - we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office on certain days
Your recruiting process at Parloa:
Recruiter video call Meet your manager Challenge Task Bar Raiser
OTE Salary Range - $180000 - $250000
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Manager
Employment Type
Full Time
