Payroll Delivery Manager ManchesterNewcastleGlasgow (1568074) 1 1
Payroll Delivery Manager ManchesterNewcastleGlasgow (1568074) 1 1
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Job Description
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Payroll Delivery Manager - Newcastle Upon Tyne/Manchester/Belfast
The opportunity:
We are looking for driven and ambitious Payroll Delivery professionals who are keen to develop a challenging and stimulating career. As a Payroll Delivery Manager you will be responsible for delivery of high quality and timely payroll services to a portfolio of clients ranging in size and complexity.
This is an exciting role in our fast-growing UK Payroll Operate team. Payroll is a strategic growth driver for EY and therefore has senior leadership interest and support.
Your key responsibilities:
- Ultimate responsibility for the end to end payroll process for a portfolio of clients ensuring that the payrolls are processed and submitted each pay period in a timely and accurate manner
- Undertaking in-depth reviews of the work carried out by the payroll team prior to client delivery
- Advising on any technical payroll matters arising such as termination payments payrolling of benefits statutory payments
- Dealing with client and team queries in relation to payroll operations and ensuring that escalation procedures are in place
- Managing team workloads and allocations
- Counselling of staff including annual and in year reviews
- Preparing client fee and budget details and ensuring the team comply with internal finance procedures
- Approving BACS files for the payment of employees
- Auto- Enrolment compliance
- Dealing with the global team to coordinate payroll offerings
- Set up and attending client meetings when required
- Developing additional services for payroll clients
- Work with the implementation teams to ensure the smooth transition of new payroll clients
- HMRC audit assistance
- Effectively identify manage resolve and mitigate key risks and issues impacting the client
- delivery and acting as a point of escalation.
- Understanding of and complying with Quality and Risk requirements for professional service firms
- Work with internal teams to ensure effective procedures are established for setup of internal and external systems tools and processes as part of the client transition process.
- There will be an opportunity to also be involved in pursuits if that is of interest to the candidate
Skills and attributes for success:
- Solid UK Payroll technical knowledge
- Strong stakeholder management skills
- Demonstrable good project management and time management skills balance multiple priorities by considering importance level of urgency and other dependencies.
- A desire to take on responsibility
- Assertive and proactive approach to the delivery of client engagements
- Ability to network effectively within large organisations and build relationships with individuals and clients
- Ability to utilise research effectively and explain complex subjects in a clear manner
- Ability to build strong client relationships and committed to delivery of exceptional client service
To qualify for the role you must have:
- Over 8 years relevant hands-on experience in Payroll
- End-to-end Payroll knowledge and experience is a must within a high-volume payroll business (a bureau environment would be beneficial)
- Expertise in understanding payroll compliance rules and legislations in a multi-country environment and with up-to-date knowledge
- Knowledge and hands on experience in Statutory payments/deductions and Pension contributions and their management
- Thorough understanding of upstream and downstream processes that impact Payroll.
- Good understanding of payroll compliance including AE RTI Apprenticeship Levy
- Good IT skills including experience of working with excel documents.
- A high level of accuracy and attention to detail
- Good workload management skills and an ability to work to deadlines
- Experience of managing a team
- Payroll qualifications e.g. Chartered Institute of Payroll Professionals (CIPP) preferred
What we look for:
- Flexibility and good team working skills
- Strong in both written and verbal communications
- Highly organised with excellent customer service skills and comfortable in a client facing environment
- Strong IT skills and can adapt quickly to working with new technologies
- Proven capability to define document and rollout procedures and processes across multiple departments and/or groups.
- Ability to work with internal/external customers globally and/or virtual basis
- Ability to support with the development of standard methodology tools and templates.
What working at EY offers:
We offer a competitive remuneration package where youll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development and with FlexEY you can select benefits that suit your needs covering holidays health and well-being insurance savings and a wide range of discounts offers and promotions. Plus we offer:
- Support coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way thats right for you
About EY:
As a global leader in assurance tax transaction and advisory services were using the finance products expertise and systems weve developed to build a better working world. That starts with a culture that believes in giving you the training opportunities and creative freedom to make things better. Whenever you join however long you stay the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above please contact us as soon as possible.
Join us in building a better working world.
Apply now.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
Manager
Employment Type
Advisor
