Principal Product Manager
Principal Product Manager
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Job Description
About SimpliSafe
Were a high-tech home security company thats passionate about protecting the life youve built and our mission of keeping Every Home Secure. And weve created a culture here that cares just as deeply about the career youre building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We dont just want you to work here. We want you to grow and thrive here.
Were embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days typically Tuesday and Wednesday to work together in person and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring
Well were growing and thriving. So we need smart talented and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
At SimpliSafe were on a mission to make every home secure and to do that we need to grow smarter and faster. Were looking for a Principal Growth Product Manager to design and execute high-impact growth initiatives across our mobile and web applications while keeping the customer experience at the core.
This role is about more than optimizing conversion rates. Its about uncovering opportunities running experiments and building solutions and systems that scale. Youll partner with Research Design Engineering Data Marketing and Customer Experience to improve how we turn users into subscribers and subscribers into advocates.
This role requires a blend of strategic thinking hands-on execution and a deep understanding of mobile web and backend technologies as well as experimentation and data-driven decision-making. You will be a key leader within our product team mentoring other PMs fostering a culture of innovation and advocating relentlessly for the customer experience.
What Youll Do
Drive Growth Strategy & Execution
- Define and champion the growth product vision and roadmap across mobile web and backend experiences tied directly to subscriber value and business KPIs and aligned with Growth and Customer Experience strategies.
- Prioritize initiatives that improve activation monetization and retention across the customer lifecycle.
- Lead cross-functional squads of engineers designers and analysts to deliver customer-centric solutions at high velocity and as one team
Lead Experimentation & Optimization
- Develop and execute a robust A/B testing roadmap to improve funnels site personalization and subscriber time-to-value.
- Build and leverage instrumentation and analytics to deeply understand subscriber behavior and uncover hidden opportunities.
- Translate insights into actionable recommendations for leadership and execution teams.
Champion the Customer
- Use qualitative and quantitative research user interviews and competitive analysis to uncover friction points and design intuitive self-service experiences.
- Focus growth initiatives on delivering genuine subscriber value and reinforcing why families choose SimpliSafe.
- Collaborate with UX Research and Customer Experience to remove barriers and improve long-term engagement.
Lead & Mentor
- Mentor other Product Managers sharing best practices and fostering a culture of curiosity innovation and impact.
- Regularly share results insights and progress with stakeholders to create alignment and momentum.
What Youll Bring
- Growth Mindset: Ability to use the product experience as a lever for adoption retention and engagement.
- Metrics-Driven: Expertise in funnels cohort analysis lifecycle optimization analytics tools and experimentation.
- Cross-Functional Leadership: Proven success leading initiatives across product design engineering data and business stakeholders.
What Will Help You Succeed
- We value measurable impact over activity focusing on outcomes that drive subscriber and business value.
- We value data-informed collaboration bringing in diverse stakeholder perspectives before making decisions.
- We value participatory leadership working shoulder-to-shoulder with teams through discovery ideation and execution.
Requirements
- Bachelors degree or equivalent practical experience.
- 6 years of product management experience including senior or leadership roles.
- Strong analytical communication and stakeholder management skills. Able to query complex data using different analytics platforms (i.e. Tableau Amplitude Hex)
- Track record of delivering outcomes in growth-focused product roles.
- Direct experience improving adoption activation or engagement in subscription-based businesses.
What Values Youll Share
- Customer Obsessed - Building deep empathy for our customers putting them at the core of our work and developing strong long-term relationships with them.
- Aim High - Always challenging ourselves and others to raise the bar.
- No Ego - Maintaining a no job too small attitude and an open inclusive and humble style.
- One Team - Taking a highly collaborative approach to achieving success.
- Lift As We Climb - Investing in developing others and helping others around us succeed.
- Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
What We Offer
- A mission- and values-driven culture and a safe inclusive environment where you can build grow and thrive
- A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
- Free SimpliSafe system and professional monitoring for your home.
- Employee Resource Groups (ERGs) that bring people together give opportunities to network mentor and develop and advocate for change.
We wholeheartedly embrace and actively seek applications from all individuals no matter how they identify. We are committed to cultivating a diverse and inclusive workplace and we believe our work is enriched when we incorporate a multitude of perspectives backgrounds and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process to perform the essential functions of a position or to receive other benefits and privileges of employment please contact .
Required Experience:
Staff IC
Employment Type
Full Time
