Regional Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Roles & Responsibilities:
- Lead safety initiatives across the region by promoting safety culture monitoring compliance participating in driver safety meetings and ensuring adherence to DOT and company safety policies.
- Collaborate with Terminal Managers to develop and achieve annual targets for revenue growth capacity and safety performance.
- Oversee profit and loss for each terminal conduct regular performance reviews address areas for improvement and recognize achievements.
- Partner with Corporate departments to resolve operational and financial issues including reducing accounts receivable managing negative balances and maintaining revenue targets.
- Provide leadership to both company-operated and agent terminals with a focus on customer satisfaction driver engagement and vendor relationships.
- Recruit hire train and manage performance for terminal staff agents and drivers to meet service and operational standards.
- Ensure all team members are trained and operate in compliance with company policies and procedures.
- Develop efficient regional work schedules to ensure smooth workflow and monitor employee performance for accuracy professionalism and policy compliance.
- Offer support and guidance to Terminal Managers in resolving escalated issues operational challenges and customer complaints.
- Review and act on operational metrics to ensure alignment with service expectations and performance benchmarks.
- Continuously identify and implement improvements in operations customer service and regional efficiency.
Qualifications/Experience:
- Minimum 5 years of experience as a Regional Operations or Safety Manager in the transportation industry plus 35 years as a Terminal Manager.
- Extensive safety management experience with a focus on DOT compliance.
- Willingness to travel up to 50% including overnight stays in or around the region.
- Strong leadership skills with a proven ability to manage and develop staff and build effective working relationships.
- Knowledge of transportation equipment including various truck types and accessories.
- Exceptional communication interpersonal and multi-tasking abilities in a fast-paced environment.
- Proficient in Microsoft Office especially Word and Excel.
Key Competencies:
- Strong decision-making skills in high-pressure time-sensitive environments.
- Confidence in exercising sound judgment related to safety and critical operational matters.
- Commitment to delivering high standards of customer service and operational excellence.
Location:
Houston TX
Required Experience:
Manager
Key Skills
- Cost Accounting
- Fund Management
- General Management
- Facilities Management
- Domestic
- Airlines
About Company
United Vision Logistics is your premier partner in Transportation and Logistics solutions, streamlining supply chains, trucking, & logistics services.
