Customer Service Representative

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profile Job Location:

Hicksville, OH - USA

profile Monthly Salary: $ 17 - 25
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Functions Duties Responsibilities and Position Qualifications:

Were not just a workplace - were a Great Place to Work certified employer!

Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Multi-tasking is your middle name. Youve got great typing skills a passion for solving problems and a way of explaining things that helps people feel valued. Youre also looking for great benefits the support of an all-star team and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: 250 Miller Place Hicksville NY 11801

HOURS: Multiple Shifts Available:

* 10:30am - 7:00pm; Mon Wed Thu and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Tue

* 10:30am - 7:00pm; Mon Tue Thu and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Wed

* 10:30am - 7:00pm; Mon Tue Wed and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Thr

* 7:30am - 4:00pm; Sun and 10:30am - 7:00pm; Mon - Thu and off Friday/Saturday

* 12:30pm - 9:00pm; Mon - Fri

* 7:00am - 3:30pm; Sun and 10:30am - 7:00pm; Mon Tue Wed Fri and off Thu/Sat

FULL TIME: Benefits Eligible

In this role you will:

  • Provide patients clients and the laboratory team with exceptional service right over the phone!

  • Work in a call center environment.

  • Champion safety compliance and quality control.

All you need is:

  • High School Diploma or equivalent

  • 1 year of experience working in a call center or in the laboratory

  • Exceptional communication skills

  • Top notch typing proficiency (at least 35wpm) including 10-key

  • Ability to thrive in a fast-paced environment

Bonus points if youve got:

  • Associates Degree or Medical Assistant training

  • 2 years of laboratory training or experience in specimen collection and processing

  • Data entry experience in a production environment

Salary minimum to max is $17.00 to $25.00. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race color religion sex (including pregnancy) or national origin.

Well give you:

  • Appreciation for your work

  • A feeling of satisfaction that youve helped people

  • Opportunity to grow in your profession

  • Free lab services for you and your dependents

  • Work-life balance including Paid Time Off and Paid Holidays

  • Competitive benefits including medical dental and vision insurance

  • Help saving for retirement with a 401(k) plus a company match

  • A sense of belonging were a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

Sunrise Medical Laboratories Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.


Required Experience:

Unclear Seniority

Job Functions Duties Responsibilities and Position Qualifications:Were not just a workplace - were a Great Place to Work certified employer!Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork an...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking