Operations Manager
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Job Location:
Any - Poland
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
We are looking for an Operations Manager for one of our clients to ensure their Web Division operates as a cohesive efficient and high-performing unit. You will be responsible for implementing and maintaining division-wide operating models performance frameworks and compliance standards. This role is crucial in enabling sustainable growth and reliable delivery across all functions including engineering product product design QA and project management.
You will work closely with division leaders (Head Product Owner Engineering Manager Product Design Lead) focusing on building and maintaining the processes metrics and talent infrastructure that drive our success.
Key Responsibilities:
Operational Strategy & Efficiency:
Implement and continuously improve division-wide operational standards and SOPs
Ensure division-wide consistency of sprint planning processes
Facilitate sprint alignment meetings across teams and support quarterly operational reviews
Identify inefficiencies and bottlenecks across teams implementing process improvements
Performance Management:
Support the divisions performance review framework across all roles
Monitor division KPIs (velocity SLA adherence delivery predictability etc.)
Provide regular operational insights and reports to the Web Division Manager
Talent & Organizational Development
Partner with HR on talent acquisition for division needs
Help define career paths role expectations and onboarding processes
Support professional growth opportunities and continuous learning
Compliance & Governance
Ensure adherence to quality security and documentation standards
Assist with operational audits postmortems and risk assessments
Support business continuity and operational resilience efforts
Cross-Team Alignment
Facilitate collaboration across Engineering Product and Product Design
Help ensure all teams work within a consistent framework
Qualifications :
Required Qualifications:
5-8 years of experience in operations within tech/SaaS environments
Experience implementing and scaling processes and performance frameworks
Strong ability to work cross-functionally with engineering product and design teams
Analytical mindset with the ability to turn data into operational insights
Excellent communication and facilitation skills
Experience in SaaS company operations is required
Additional Information :
Work :
Yes
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
We are Whitecollars, the global Human Resource consulting and recruitment agency that supports your business growth with affordable, flat-fee recruitment solutions and tailored HR services. We help you build organizational resilience by helping you cultivate a team of extraordinary em ... View more
