Director, Strategic Insights

WHO WE ARE

Consumer Reports is an independent nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights working with policymakers and companies to find solutions for safer products and fair practices.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

CRs Enterprise & Strategy team is the driving force behind our organization. This team leads our strategic vision and planning overseeing initiatives that enhance our operational effectiveness drive impact for consumers improve the marketplace and position CR for long term success.

As Director Strategic Insights you will build a nimble insight-rich function that brings the outside in. This role is critical to deepening CRs understanding of consumer trends competitive dynamics and broader societal technological and regulatory shifts while also identifying emerging opportunities in new domains and industries that could shape CRs future. Reporting to the Chief Strategy Officer you will be hands-on in surfacing timely actionable intelligence to inform strategic decision-making and enterprise priorities.

If you are interested in putting your business savvy to work for change were looking forward to hearing from you.

This position is hybrid. Candidates should reside within 75 miles of Yonkers NY. This position is not eligible for visa sponsorship or relocation assistance.

How Youll Make An Impact

The Director Strategic Insights serves as a leader and active contributor working across teams to deepen CRs understanding of consumers and markets develop data-driven models to uncover new opportunities and shape the organizations long-term strategy. On a regular basis you may:

• Lead competitive and market intelligence efforts across CRs core categories and new growth spaces.
• Deliver clear actionable insight briefs and opportunity scans to senior leaders and cross-functional teams.
• Leverage AI tools and modern research platforms to enhance speed and depth of analysis.
• Collaborate closely with teams to support future-facing strategic bets including potential M&A.
• Work with internal data and analytics teams to ensure alignment and complementarity avoiding duplication and driving efficiency.
• Lead agile cross-functional project teams and establish strong working norms and deliverables cadence.

ABOUT YOU:

Youll Be Highly Rated If:

• You have deep expertise in market intelligence competitive strategy or strategic insights.
• You have strong analytic and synthesis skills and are able to separate signal from the noise and translate it into enterprise-level insights and strategic implications.
• You bring experience using modern research tools AI-powered platforms or foresight techniques.

Youll Be One Of Our Top Picks If:

• You are able to serve multiple internal clients with a consultative and enterprise-first mindset.
• You are an excellent communicator skilled at producing and sharing insight products for executive audiences.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive market-informed compensation informed by location as well as the candidates particular combination of knowledge skills competencies and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers NY Washington DC and Colchester CT. We are registered to do business in and can only hire from the following states and federal district: Arizona California Connecticut Illinois Maryland Massachusetts Michigan New Hampshire New Jersey New York Texas Vermont Virginia and Washington DC.

Salary ranges

• NY/California: $200K-$225K annually
• DMW/Massachusetts: $190-$215K annually
• Colchester CT and additional approved CR locations: $165K-$190K

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race color creed religion age national origin ancestry citizenship status sex or gender (including pregnancy childbirth related medical conditions or lactation) gender identity and expression (including transgender status) sexual orientation marital status military service or veteran status protected medical condition as defined by applicable state or local law disability genetic information or any other basis protected by applicable federal state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.