Senior Manager, Insights & Analytics Client Insights

At Visa a singular vision powers every endeavor to ensure that Visa stands as the premier way to pay and be paid for everyone everywhere. This unifying purpose binds our global team together fueling innovation and collaboration across continents.

If you are energized by the potential of data to reveal powerful insights and propel business successand if challenging projects that sharpen your analytical talents excite youVisas Global Insights & Analytics team invites you to join us. Here youll collaborate with forward-thinking colleagues to deliver world-class research and analysis for Visa and its clients.

As a member of Global Marketing Insights & Analytics youll support the Marketing Services Delivery group and other marketing teams delivering expert solutions tailored to diverse client needs. Together we turn data into opportunity vision into impact and possibility into reality.

Reporting to the Senior Director Global Marketing Insights & Analytics you will be responsible for:

• Support the Global Marketing Insights & Analytics pillar by ensuring seamless integration and collaboration across the Marketing Services Delivery function and cross-functional marketing teamsincluding strategy creative execution sponsorships and partnershipsto design and deploy end-to-end marketing solutions that meet client objectives and boost revenue.
• Utilize proprietary and third-party analytics research and Visas suite of research tools and platforms (e.g. Payment Panel CaPS Insights Lounge Social Listening Simmons VisaNet data) to identify opportunities for market entry expansion and consumer engagementdelivering actionable intelligence and innovative solutions for Visa and its clients.
• Lead qualitative and quantitative research initiatives (primary and secondary) to uncover consumer needs behaviors and trends. Translate complex analysis into clear concise and compelling narratives.
• Drive measurable influence by proactively shaping strategic decision-making and marketing outcomesleveraging insights to inform and align cross-functional teams amplify the effectiveness of integrated solutions and demonstrate clear value through attributable business impact.
• Provide guidance for optimizing campaigns content and customer journeys based on measurement results.
• Create a commercial approach on selling data-driven measurement solutions that quantify ROI and outcomes using a consultative strategy to optimize investments and showcase incremental value enabling clients to make confident decisions and achieve sustained growth.
• Develop centralize and optimize scalable commercially viable global research and analytics capabilities creating and refining offerings frameworks and tools to achieve cost efficiencies and consistency and unlocking revenue potential in individual markets.
• Measure and communicate the impact of client engagements including supporting surveys (e.g. Market Service Client Survey PECS) and reporting analyzing incremental payment volume and building internal support through showcasing tangible results.
• Collaborate with regional and VCA teams to tailor and integrate Client Insights & Analytics solutions into Visas VIK model harmonizing best-in-class offerings that meet the unique needs of each region.
• Cultivate strong relationships with internal stakeholders external vendors and client-facing business teams to drive awareness adoption and excellence in client-facing solutions.
• Demonstrate and continuously advance expertise in contemporary research methodologies by introducing innovative approaches to enhance Visas insights and analytics capabilities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
• 5-8 years of experience in insights and analytics including primary market research and data-driven analysis for major brands with exposure to technology consulting CPG retail agencies financial or payments sectors.
• Ability to work well with team members and build good relationships with people throughout the organization. Strong communication and people skills are important
• Enthusiastic and flexible team player with pro-active approach
• Proficient in MS Office Suite (Word PowerPoint Excel Outlook)
• Experience working with research agencies helping with client communications and supporting business planning and strategy as part of a team
• Strong written verbal and presentation skills including the ability to deliver clear compelling presentations to senior executives. Fluency in English required
• Knowledge of payment services and related marketing is a plus
• Strong self-management and organizational skills
• Excellent time-management organizational and management skills that allow for high-level productivity in any working environment

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY:  The estimated salary range for this position is $180600 to $289300 USD per year which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program

Remote Work :

No

Employment Type :

Full-time