Retail Operations Lead

Phnom Penh - Cambodia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Industry: Cosmetic

Job Summary

Our client is scaling up their cosmetic retail stores and is looking for a hands-on people-smart Retail Operation Lead to make every store feel next-level.

Main Responsibilities:

Own and oversee day-to-day operations across all stores.
Lead coach and train store teams developing talent and motivating performance.
Ensure store standards (cleanliness stock displays and branding) are consistently high.
Manage P&L performance sales targets KPIs and overall financial efficiency.
Conduct marketing research to understand market trends competitors and customer needs.
Plan and roll out campaigns promotions and visual merchandising with creativity and impact.
Develop and implement policies SOPs and incentive schemes to strengthen operations.
Manage HR & Admin tasks related to store staff (recruitment scheduling discipline etc.).
Monitor and improve customer experiences the benchmark for service excellence.
Analyze performance reports spot gaps and drive improvements in sales and service.
Collaborate with HQ teams your insights help shape business strategies.
Handle problem-solving and decision-making on the spot to keep operations smooth.
Build structure and efficiency into store operations to support business growth.

Main Requirements:

2 years experience in retail operations or store management (beauty cosmetics or fashion preferred).
Strong leadership skill sable to inspire influence and guide teams.
Strategic thinker with business acumen (P&L KPIs and structured processes).
Detail-obsessed organized and always planning two steps ahead.
Creative mindset able to bring fresh ideas for campaigns merchandising and incentives.
Excellent communicator who can balance customer staff and management needs.
Comfortable with tech reporting and analytics for data-driven decisions.
Positive adaptable and ready to thrive in a fast-paced retail environment.

Industry: CosmeticJob SummaryOur client is scaling up their cosmetic retail stores and is looking for a hands-on people-smart Retail Operation Lead to make every store feel next-level.Main Responsibilities: Own and oversee day-to-day operations across all stores.Lead coach and train store teams deve...