German Travel Agent in Sofia Fixed Shifts
German Travel Agent in Sofia Fixed Shifts
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Job Description
Begin a New Adventure in Vibrant Bulgaria!
Discover an exciting career opportunity in a country celebrated for its breathtaking landscapes deep cultural roots and warm welcoming lifestyle. From bustling cities to serene countryside and historic landmarks Bulgaria offers the perfect backdrop to build your career in customer support.
About the Role:
As a Travel Agent youll be the first point of contact for clients ensuring every interaction is smooth and positive. With your communication skills patience and problem-solving ability youll help create meaningful customer experiences for users across the globe.
Key Responsibilities:
- Provide assistance to customers through phone email and chat on inquiries issues and general support requests
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Guide users with clear accurate information about products and services
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Handle updates changes and issue resolution promptly and professionally
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Keep detailed and organized records of customer interactions to maintain service quality
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Stay current with company policies procedures and updates to deliver reliable support
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Collaborate with colleagues and share feedback to continuously improve processes and customer satisfaction
Requirements:
- Proficiency in German (C1/C2 level)
- Proficiency in English (B2 level)
- EU Citizenship or a Bulgarian residency card
- Minimum 1 year of customer service experience ideally in call centers or support roles
- Strong problem-solving multitasking and communication skills
- Ability to work efficiently under pressure and manage tasks remotely
Benefits:
- Competitive Salary: Based on your experience and skills
- Performance Bonuses: Rewards for outstanding service
- Comprehensive Insurance: Health and life coverage for your well-being
- Meal Allowance: Support for daily meals
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Onsite Work: Engage and grow in a collaborative office environment
Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!
Employment Type
Full Time
