With Relocation Support Croatian Speaking Junior Customer Support in Sofia

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Provide support to customers via phone email or chat in Croatian.
Assist users with inquiries related to products services orders or technical issues.
Resolve customer issues efficiently and empathetically.
Document all customer interactions in the system accurately.
Collaborate with internal teams to ensure timely issue resolution.
Follow company procedures and meet service-level agreements (SLAs).

Requirements

Fluent Croatian (C1 or native level).
Good English (B1/B2) for internal communication and training.
Previous customer support or contact center experience is a plus.
Excellent communication and problem-solving skills.
Ability to multitask and stay organized.
Willingness to work on-site in Sofia.

What We Offer

Competitive salary package with monthly performance bonuses.
Full training provided and career development opportunities.
Vibrant multicultural working environment.
Health insurance and other employee benefits.
Great office location with modern facilities.
Team-building events and social activities.

Start Date: As soon as possible

If youre a team player with a customer-first attitude apply now and become a part of a growing international team in Sofia!

Key Responsibilities Provide support to customers via phone email or chat in Croatian. Assist users with inquiries related to products services orders or technical issues. Resolve customer issues efficiently and empathetically. Document all customer interactions in the system accurately. ...