Account Representative
Account Representative
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Job Description
Job ID: 204687
Required Travel :Minimal
Managerial - No
Location: :India- Pune (Amdocs Site)
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
In one sentence
The Account Representative is charged with acquiring and consolidating information relevant to each project passing the information on to operational areas in a concise and structured way and ensuring projects are delivered on schedule and to the highest standards. The successful candidate will enjoy working with operational heads and other internal stakeholders to explore and ensure workflow efficiencies in the fast-moving world of post-production and media distribution.
What will your job look like
- Providing technical and process oversight for the creation of master archival elements
- Perform element evaluation to determine best elements to use for re-mastering and restoration
- Develop collaborate and execute projects within teams across the organization
- Own and develop the client relationship
- Work collaboratively with clients to ensure the smooth running of projects
- Work with other members of the client services feature team and operations to ensure that deadlines are met
- Liaise with cross functional teams regularly to track any orders on hold and maintain status of those orders where elements have been received
- Gather and assimilate client information
- Provide quotes and ensuring that purchase orders are obtained in a timely fashion
- Create and maintain multiple client orders
- Book and track projects using various content management systems
- Liaise with other Vubiquity departments to facilitate end-to-end workflows for client projects
- Always look to improve operational efficiency and effectiveness via client feedback and KPIs
- Ensuring POs are gathered in a timely fashion to ensure stable cash flow
All you need is...
- 5 years industry related experience
- 5 years customer management
- Effective problem solver able to assess and adapt to changing priorities and strategies
- A thorough knowledge of film video and file elements workflows and technologies
- Ability to work without supervision and handle heavy workload
- Ability to find solutions to complex problems
Why you will love this job:
- We are a company built on positive relationships and collaboration and you will have the opportunity to build strong business relationships while being a Account Representative.
- You will manage multiple business relationships and collaborate with people from both corporate and field.
- This is an opportunity to work independently in a fast-paced environment and lead projects.
- You will work with major studios networks and streaming platforms and their content
- You will be at the forefront of a rapidly expanding and changing streaming environment
Required Experience:
Unclear Seniority
Employment Type
Full Time
