Operations Analyst II
Operations Analyst II
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Job Description
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
Personal & Commercial BankingPay Details:
$59500 - $84000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
We are looking for an individual to join a high functioning Global Equity Derivatives operations team with the desire to develop innovative and strategic solutions. The candidate should have proven influencing relationship management and client interaction skills. The team is directly involved with internal and external trade desks and clients. Overall drive is to drive business development process enhancements and improve client service levels while reducing risk.
Department Overview
With offices located around the world the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading investment and corporate banking functions of TD Securities.
The Global Equities Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to mitigate risk for the Dealer and our clients. We are a global team responsible for managing operational risk to protect the accuracy and efficiency at every step the trade life cycle. The team is heavily involved in strategic initiatives and projects business development and process improvements to optimize efficiency enhance client service levels and reduce risk.
Role
Develop and maintain sound working relationships with our clients and internal groups to ensure a high level of service is provided on an ongoing basis.
Overall accountability and governance of cash break investigations liaising with clients correspondent banks front office and other partners to resolve within procedural guidelines.
Ensure all settlement issues are identified and resolved accordingly with the required guidelines.
Provide a high level of customer service to our clients acting as a point of contact for all customer inquiries.
Report and escalate all technology issues client issues Sales & Trading issues and failed trades to management accordingly.
Assist with resolving operational issues by determining appropriate resolution and root cause analysis to ensure the Bank/clients are not exposed to any significant risk penalty or loss
Job Requirements
Ideally 5 years of progressive experience within capital markets preferably in an Operational space.
Reconciliation experience with an understanding of accounting/general ledger management
End to end understanding of trade life cycle of equities and options.
Highly developed critical thinking and problem-solving skills along with an inquisitive mindset to question processes.
Experience running custodial reconciliations.
Experience with Sophis Kyndryl or OMS systems considered an asset.
Nice to haves are technical skills in automation including data analytics with tools such as VBA Tableau Alteryx Python and UI Path.
Education/Accreditations:
University or college degree in STEM related field
Securities accreditation is an asset.
Who We Are:
TD Securities offers a wide range of capital markets products and services to corporate government and institutional clients who choose us for our innovation execution and experience. With more than 6500 professionals operating out of 40 cities across the globe we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues providing trusted advice and industry-leading insight extending access to global markets and delivering integrated transaction banking 2023 we acquired Cowen Inc. offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise while growing our strong diversified investment bank. We are growth-oriented people-focused and community-minded. As a team we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
IC
Employment Type
Full-Time
