Surveillance Assistant Case Manager
Surveillance Assistant Case Manager
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Job Description
Join Lemieux & Associates as an Assistant Surveillance Case Manager
Advance Your Career with an Industry Leader in Investigations
Lemieux & Associates is a nationally recognized leader in the investigative industry. Our reputation is built on exceptional ownership experienced management and a highly skilled team of field investigators. We are committed to motivating and developing our employees empowering them to form teams that consistently achieve outstanding results.
Position: Assistant Surveillance Case Manager (Remote Full-Time)
We are looking for an energetic and detail-oriented Assistant Surveillance Case Manager to join our growing this full-time remote position you will support our Surveillance Case Manager to ensure the successful delivery of high-quality investigative services to our valued clients.
Why Lemieux & Associates
- Be part of a dedicated passionate and professional team.
- Work in a supportive environment where your contributions are recognized and rewarded.
- Enjoy opportunities for professional growth and development in surveillance case management.
- Help shape the future of a respected industry leader.
Key Responsibilities
- Quality Assurance: Review investigative reports to ensure accuracy completeness and compliance with client guidelines. Provide constructive feedback to field staff and Case Managers and recommend initiatives for continuous improvement.
- Case Management: Manage assigned caseloads track deadlines and maintain accurate well-organized case files.
- Client Communication: Serve as a point of contact for clients-offer updates answer inquiries and address concerns promptly and professionally.
- Team Collaboration: Work closely with field investigators offering support and guidance as needed.
- Administrative Support: Proofread reports for correct formatting and clarity; handle administrative tasks such as report generation and data entry.
Qualifications
- Experience: No experience necessary; however a minimum of 2 years in SIU/Claims insurance investigations or a related field is strongly preferred. We are willing to train the right individual.
- Skills: Exceptional organizational analytical and problem-solving abilities. Excellent written and verbal communication skills. Proficiency with Microsoft Office Suite.
- Education: Associates Degree in Criminal Justice or a related field preferred or 2 years of relevant SIU/Claims investigation experience.
How to Apply
If you are seeking a challenging and rewarding career with opportunities for growth we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and interest in the role.
Required Experience:
Manager
Employment Type
Full-Time
