Security Operations Coordinator

Agency

Department

The Security Operations Coordinator under general supervision supervises contract security personnel and coordinates maintenance and upgrades on the security system. This position may have a working title of Physical Security Specialist. The primary purpose of this position is to assist in the management and implementation of an all enterprise level campus-wide physical security solutions including but not limited to security cameras access control and IT administrative support for law enforcement related databases within the police department.

This position may pay more than the salary listed above depending on the qualifications and experience of the selected candidate.

Responsibilities:

• Administration and support of software applications utilized by UPD including Computer Aided Dispatch and Record Management System (CAD/RMS). Develop and maintain relationship with TAMUS Physical Security personnel and share best practices implemented on campuses. Maintains the SQL database server systems that support the campus life safety and security systems including Card Access Fire and Intrusion Monitoring and Closed Circuit TV (CCTV). Building/project prints and proposal review with Chief of Police. Works with vendors for procurement of technology-related items; requests quotes for computer equipment. Development and presentation of approved turn-key projects to campus planning for funding. Provides 24-7 technical support for all PVAMU Police Department users including on-call support for multiple systems. Assistance with major event planning and execution of security protocols including but not limited to graduations VIP events etc.

• Analyze documentation and assist in communication with vendors and IT staff. Creation maintenance and administration of access levels including the issuance of physical credentials (access control / identification cards). Support the University Dispatch Center using the campus wide physical security solution interface. Serves the department as a leader in analyzing testing implementing installing troubleshooting and maintaining Police computer hardware and software systems. Maintains the Police Mobile Data Communication Systems (MDC) to include laptop hardware and software configuration Wireless Mobile Broadband equipment and Virtual Private Network connectivity. Provide coordination to assist and train in the deployment of newly installed physical security solutions.

• Operate the physical security systems in strict accordance to the University standard policies procedure and best practices. Ensures continuous system availability for the PVAMU Police Department (UPD). Assist UPD with day to day technical operations through troubleshooting service and support as it relates to public safety systems and associated hardware. Creates user profiles and accounts performs systems security administration maintains (LAN Wireless) network connectivity monitors system resources and server backups. Trains and educates law enforcement personnel to identify and use computer technology for the investigation of high tech crime; advocates campus wide computer crime prevention and detection. Attend meetings with key campus personnel to review possible solutions to physical security issues and concerns. Maintains chain of custody of digital evidence; submits written case supplements to criminal investigations division; ensures adherence to courtroom standards of admissible evidence. Provides expertise to law enforcement in the review analysis and presentation of evidence uncovered as a result of a technical forensic investigation. Testifies in court and other hearings as an expert witness; presents and explains computer data evidence in criminal and civil prosecutions. Maintain a good working relationship with security partner(s) in order to: present security needs of the campus; translate expectations of campus personnel; develop strategic solutions; find affordable solutions; active pursuit of training and certification status to remain current with applicable standards and procedures.

• Provide coordination with vendor/contractors in relation to the physical security solutions. Provide tier one technical support resolution and guidance on physical security issues. Performs other duties as assigned by Chief of Police.

Required Education and Experience:

• High school diploma.

• Three years of related experience.

Required Knowledge Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others. Strong verbal and written communication skills.

Preferred Qualifications:

• Bachelors degree from an accredited college or university in computer science computer engineering MIS orrelated field.

• Work experience in physical security implementation and management. Experience in the education industry preferred.

• Knowledge of digital security cameras and media server solutions Related subject area certifications including MCSE A Network Server and Security preferred.

• Knowledge of personal computer hardware and software experience with Microsoft Office suite and operational knowledge of peripherals and other equipment such as PDAs cell phones and smart phones.

• Knowledge of power management and cabling for security cameras.

• Familiarity with Internet applications and associated communications software e-mail and search engines; understanding of networking concepts and experience working with networked systems.

• Understanding the impact of Microsoft Windows and security camera end user applications.

• Working knowledge of basic IT infrastructure and networking skills Knowledge of file system types hard disk drive and data structures multiple operating systems and databases and commonly used office programs.

• Strong interpersonal skills to interact with University personnel and team members.

• Strong written and verbal communication skills.

• Ability to review construction plans for new building/remodels and provide technology input as it relates to the physical security infrastructure.

• Ability to work in a team environment.

Other Requirements:

• Maintain professionalism at all times. Visitation of off-site locations as needed. Working on ladders lifting of heavy equipment (75 lbs.) Work with frequent interruptions; maintain emotional control under stress; regular attendance is required. On occasion working prolonged hours including weekends and holidays to facilitate repair upgrade campus infrastructure and coverage of events.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.