Service Coordinator

Taunton, MA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Title - Service Coordinator

Duration - 3 months

Shift Mon-Fri 8AM-5PM

Location - Taunton MA 02780

Qualifications:

High School Diploma or General Education Degree (GED) Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred Proficient in Microsoft Office (Word Excel & PowerPoint) Must possess good decision-making skills be very organized and detail oriented. Must have excellent oral and written communication. Ability to use discretion. Problem Solving and ability to escalate matters when needed. Data analysis and interpretation skills. Speed and accuracy with attention to detail. Dispatching and scheduling.

Responsibilities:

Schedule appointments dispatch technicians for service and inspections as needed to maximize tech productivity. Responsible for creating work orders providing status to customer and following up with technicians. Confirm work order is completed and/or closed by reviewing all notes and following up on pending items. Complete contract paperwork and QC paperwork. Schedule sub-contractor work. Work with technicians to ensure all paperwork is completed properly within the designated time. Maintain appointment schedules. Order material and equipment. Receive material/equipment and issue material and equipment to technicians. Complete daily reports. Assist in coordinating activities such as scheduling customer notification and equipment procurement. Conduct physical inventory. Act as a liaison between Sales Project Managers and technicians. Other duties as assigned.

Title - Service Coordinator Duration - 3 months Shift Mon-Fri 8AM-5PM Location - Taunton MA 02780 Qualifications: High School Diploma or General Education Degree (GED) Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowle...