Store Leader
Full time
Roster: Monday Tuesday Wednesday & Friday 9am - 6pm
Thursday 9am - 3:30pm
Come work for Travelex theworlds largest foreign exchange company!Founded in 1976 Travelex has over 1100 stores across the globe. We are passionate about retail and travel but most importantly we pride ourselves on providingthe best customer servicein the industry as we play a vital part in our customers travel journey.
The opportunity: We are looking for self-motivated friendly retail experts seeking a new challenge to lead our Retail Team. You will be the face of Travelex representing our brand by promoting our exciting travel money products.To run a profitable Travelex business in line with our standards company philosophies and operational systems. The store leader is responsible for the overall performance of their assigned store reporting into the area manager.
Key accountabilities
Grow Sales and profitability of the store including increase on online/ATM sales
Customer retention and market share growth
Feedback and reviews collected digitally Google reviews/Facebook/Instagram
Identify report and resolve risks to a safe secure and compliant working environment
Achievement of individual and store sales goals/deadlines on a daily basis
Lead by example in behavior attitude and sales performance
Conduct and engage internal support with ongoing training and in store development
Drive best practice including performance management
Conduct monthly one-on-one and store wide sales meetings to ensure for effective individual plan to action
Ability to build and manage relationships across all levels internally and externally
Communicate track and drive incentives
Your experience:
Self-aware open-minded with a high degree of personal and professional integrity
Positive can-do attitude with the drive to win
The ability to build and manage relationships developing trust and credibility with customers partners peers teams internal and external stakeholders
The ability to analyze issues and resolve issues in a timely manner
Ability to prioritize work on multiple tasks at the same time completing within required time frame and to a quality standard
At Travelex our colleagues are our core. You will be joining a workplace that offers:
Development opportunities that will see you thrive andadvance your career
Comprehensive trainingconducted by specialized trainers
A positive and team-oriented workplace culture that valueswork-life balance and is inclusive and supportive
Ongoing benefits such asPaid Parental leave health & wellbeing programs social club and more
Our customers expect a great experience whatever channel they choose to shop, whether it’s retail store, mobile or online. At Travelex we are focused on making our customers’ lives simpler, engaging and hassle free on their travels. Travelex is the world’s largest foreign exchange bur ... View more