Job Title: Product Manager (Transactional Sales) with AI experience
Location: San Jose CA
Duration: Long-term Contract
Key Responsibilities:
Roadmap Development: Create and maintain a detailed 4-quarterly product roadmap that aligns with business objectives and customer needs. Prioritize features and enhancements based on impact and feasibility: present roadmap progress and insights to senior leadership and cross-functional stakeholders.
Customer Engagement: Engage with customers & key stakeholders to gather feedback understand pain points and validate product concepts. Use this feedback to drive continuous improvement and innovation.
Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data-driven insights to make informed decisions.
AI Thought Leadership: Identify areas where AI can materially transform the transactional digital-human interactions. Define innovative solutions that enhance the transactional sales and support processes. Stay updated on the latest advancements in AI and apply them to product development. Collaborate with business engineering and data science teams to prototype validate and launch AI-powered features that drive automation personalization and efficiency
Qualifications:
Education: Bachelors degree in Computer Science Engineering Business or a related field. MBA or advanced degree is a plus.
Experience: Minimum of 5 years of product management experience with a focus on transactional Sales and Support technologies. Proven track record of successfully launching and managing products.
Technical Skills: Strong understanding and track record of implementing AI technologies and their applications in the transactional Sales and Support domain. Experience with AI/ML frameworks and tools is highly desirable.
Experience with Leading AI Platforms: Experience with industry-leading AI ecosystems such as Microsoft Azure OpenAI Service Amazon Bedrock or AWS SageMaker is highly desirable. Familiarity with integrating these platforms into enterprise-scale sales and support systems is a strong advantage. Demonstrated success in leveraging these technologies to design scalable intelligent solutions that enhance user productivity automate workflows and drive measurable business outcomes will set you apart.
Analytical Skills: Excellent analytical and problem-solving skills. Ability to interpret complex data and make data-driven decisions.
Communication Skills: Strong verbal and written communication skills. Ability to effectively communicate with technical and non-technical stakeholders.
Leadership: Demonstrated leadership skills with the ability to influence and inspire cross-functional teams. Strong project management skills and attention to detail.