VP Service Release
VP Service Release
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Salary Not Disclosed
1 Vacancy
Job Description
Be part of a team thats committed to making a difference. We believe in our work and our customers.
Position Location
Remote Type
HybridOffice Location (if not fully remote):
4201 Marsh Lane Carrollton Texas 75007Job Description
Vice President of Service Release
As the VP of Service Release youll be responsible for the timely and accurate setup transfer and notices for all loan servicing. This is a crucial role that helps maximize revenue and minimize risk for the company.
What Youll Do:
Manage high-volume new loan boarding files for various servicers and sub-servicers ensuring customer satisfaction and compliance with all investor and regulatory requirements.
Oversee the accurate and timely transfer of escrow buydown principal reductions and curtailments.
Ensure RESPA guidelines are met by overseeing the accurate and timely mailing of Notices of Transfer for every purchased loan.
Manage risk for challenged inventory loans to minimize customer confusion and monetary losses including coordinating the boarding and offboarding of these loans.
Oversee pre-purchase data requests from investors providing accurate same-day responses to ensure timely purchases.
Reconcile the loan servicing system to the general ledger and ensure timely service release of loans from the system after transfer.
Monitor loan sale errors and coordinate resolutions with internal and external partners as needed.
Lead and manage both onshore and offshore team members.
What Were Looking For:
10 years of experience in a related role with a strong background in servicing interim servicing and service release functions.
Proven experience creating high-volume boarding files for servicers and sub-servicers.
Demonstrated experience in loan boarding activities including auditing data and managing exceptions.
Experience with general ledger to servicing system reconciliations.
Experience managing onshore and offshore staff.
Advanced knowledge of the mortgage industry with a focus on Servicing Secondary Marketing and Accounting.
Advanced knowledge and understanding of the Broad MSP (Mortgage Servicing Platform).
A strong leader who can develop specific realistic goals and organize tasks and activities to ensure an efficient workflow.
Excellent customer service and interpersonal skills.
Additional Details:
This is a hybrid position two (2) days a week in our Carrollton location.
Fairway Home Mortgage founded in 1996 is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.
Our culture promotes innovation growth and collaboration offering exciting career paths and professional development. Whether youre starting out or advancing your career Fairway is a place where your skills and ambitions can thrive.
To view your rights as an employee in the United States you may select the following link:
Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.
We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now do not hesitate to contact the Careers Team at . We can answer any questions and keep you updated on future opportunities.
Important Notice to Job Seekers! Weve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. Were working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message please do not click any links and notify us.
Required Experience:
Exec
Employment Type
Full-Time
