Customer Service Representative I

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Job Responsibilities

Responsible for answering routine questions and issues about products and services from internal and external customers
Effectively resolves inquiries or escalates concerns in a timely fashion
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management

Skills/Experience:

Typically requires 2 years of related work experience
High volume call center experience
Having worked with consumer credit

Job Description:Job ResponsibilitiesResponsible for answering routine questions and issues about products and services from internal and external customersEffectively resolves inquiries or escalates concerns in a timely fashionFollows standard procedures and guidelinesUnderstands how assigned duties...