Vice President, Global Sales Enablement and Business Development

The VP of Global Sales Enablement will manage a multi-team organization strategy and execution for all customer and partner training programs run by insightsoftware. The primary focus for the role is to ensure that insightsoftwares employees customers and partners are equipped with the resources tools and skills necessary to effectively position deploy and leverage insightsoftwares products effectively. You are responsible for defining and leading the customer facing training enablement programs and platforms needed to accelerate the onboarding of our customers and to continually sharpen the knowledge and skills of insightsoftwares end users. Additionally this role will manage and lead our global Business Development Representative (BDR) team to drive pipeline generation and qualification.

In this critical role you will also partner with our community of insightsoftwares sales executives to ensure they are equipped with the skills collateral and support needed to improve win rates and grow addition your organization will enable our customers to learn and adopt our platform quickly and easily. Your team will partner with business leaders across the company to define course curriculum educational tools and lead our worldwide team of trainers to deliver these courses to our sales teams customers and partners. This role requires business intuition team management experience and a deep knowledge of education best practices. You will report to the Chief Operating Officer and will be a remote first position with global travel required.

What Youll Do

• Design create and implement a comprehensive product and customer education program to include training and development coaching and online training tools and resources knowledge documentation and supporting processes programs and badges.
• Develop and deploy programs and initiatives that enable customer-facing teams to execute the core aspects of their jobs more effectively especially as it relates to selling and revenue performance.
• Manage and lead the global BDR team including hiring training coaching and performance management to drive pipeline generation and lead qualification.
• Lead and orchestrate a sales enablement team of content creators technical writers and field partners to empower our sales organization to deliver insightsoftware messaging and solutions to customers and prospects.
• Lead and orchestrate a team of experts who will educate customers on the use and benefits of our products to drive value realization and adoption.
• Create and own a program to manage technical documentation delivery mechanisms of the documentation and content creation and update cadences.
• Work with customers to ensure they are utilizing insightsoftwares products effectively and finding value with our products to support the retention of our customers.
• Work closely with Sales Success and technical teams to ensure an exceptional customer experience is being delivered.
• Develop and implement BDR training programs playbooks and performance metrics to optimize prospecting effectiveness and conversion rates.
• You will create and continuously improve learning programs using an array of creative approaches that inspire learners and drive productivity and quality.
• Partner with commercial management to identify core knowledge and skills gaps across the customer base conduct regular needs assessments and roll-out appropriate targeted training to customers.
• Define manage and execute learning strategies for customers and their organizations including ongoing formal training roadmaps and skills workshops.
• Create manage and drive the logistics and operational needs of all customer training activities across all internal customer and partner engagement channels.
• Work with leadership to design implement and refine metrics to ensure consistent evaluation and measurement of employee customer and partner training programs.

Qualifications :

• Bachelors degree in Education Instructional Design Communication Business Management or equivalent
• 15 years professional experience including 5 in B2B SaaS Sales
• Experience managing and developing BDR teams with proven track record of pipeline generation and team performance
• Experience successfully creating and delivering training programs with measurable results in a fast-paced performance-driven SaaS environment
• Strong background in conducting sales enablement and customer product trainings
• Experience and skill with delivering complex concepts in a simplified way
• Experience creating content and presenting in both a 1:1 and group settings
• Experience leading retaining and growing high-performing teams
• Experience leading a multi-layered global organization
• You are fearless allowing you to keep pace with our fast-moving markets while advancing us in the Customer Experience revolution.
• You possess a growth mindset. You demonstrate a desire to learn and embrace coaching to continuously adapt and evolve.
• You have a strong sense of responsibility to those around you owning your responsibilities while supporting others in theirs. You desire to lead not just manage. You desire to mentor not just direct.
• You strive to empower the people you lead by creating an environment of high-performance accountability and empathy.
• You can move quickly with excellent judgment while gathering informed input valuing progress over perfection but never sacrificing quality or outcomes.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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Remote Work :

Yes

Employment Type :

Full-time