People Solutions Consultant

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education arts culture language and creativity.

Working with people in over 200 countries and territories we are on the ground in more than 100 countries.

We connect. We inspire.

British Council Payband 6

Contract Type: Indefinite Contract

Location: Kuala Lumpur Malaysia

Closing Date: 22nd September 2025

You must have the legal right to work inMalaysia at the time of application.
There is no relocation or sponsorship support.

Role Purpose:

The People Solutions Consultant is accountable for delivery of a range of operational tasks that require significant People function administrative expertise. The role will ensure that processes are adhered to effectively and efficiently working with People Advisory and within British Council and with the MSP.

Accountabilities/Responsibilities:

Professional services expertise

Deliver a range of standardised HR operational processes and procedures to achieve specific and clearly measurable targets (volume time and/or cost) including onboarding exit management leave management contract and letter issuance and myHR data integrity.
Ensure all required information and employee data are accurately maintained and updated promptly in MyHR working with colleagues within and outside of HR.
Carry out specific operational/ administrative duties required arising from specific HR country legal requirements.
Ensure accuracy and timeliness of cyclical activities while maintaining compliance with global policies and local regulations.

Relationship and Stakeholder Management

Work with the MSP to support high-quality delivery of People function services as required.

Collaborate with other HR functions business leaders and stakeholders to support continuous improvement and enhance the overall employee experience.

Service Improvement

Escalate issues in service delivery of HR systems and processes at regular intervals and prioritise their resolution.
Identify opportunities for improvement to core operational processes and make recommendations to enhance service delivery and / or operational efficiency to People function leaders.
Support development and implementation of HR operations Standard Operating Procedures (SOPs) knowledge articles process maps and other process documents as required and ensure their effective implementation and management.
Use data analytics to support the continuous review of processes systems and the touch points between all of them to make HR operations more effective and efficient.

Role specific knowledge and experience:

Minimum / Essential Requirements

Experience of delivering HR operations as part of a geographically dispersed team
Experience and understanding of core HR policies and processes
Experience of working with an outsourced service provider or internal equivalent

Desirable Requirements

Experience of delivering HR operations across multiple geographies
Experience of working with SAP Success Factors

Language Requirement:

The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

A connected and trusted UK in a more connected and trusted world.

Equality Diversity and Inclusion Statement

We are committed to equality diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application please email

Required Experience:

Contract