Franchise Consultant
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
MISSION: To increase and improve the business of franchisees in line with the franchisors strategy and objectives.
KEY DELIVERABLES :
Ensure the sustainability of assigned franchisees by creating monitoring and contributing to their business plan while ensuring their satisfaction with the franchise offering.
Create and monitor various action plans with the franchisee (range of services communication training online approach etc.).
Ensure that stores meet defined minimum performance standards (range of services and capabilities customer service and facilities NPS Online brand policy service standards).
Plan contribute to and monitor traffic generation actions (online fleets marketing CRM...) as well as conversion performance in stores.
Ensure that franchise fees are collected on time and prepare the profit map (fees paid by the franchisee in relation to the value delivered by the franchise).
Ensure that information on franchisee business performance is collected on time.
Support the correct implementation and appropriation of IT tools defined for the network.
REQUIREMENTS :
Bachelors degree in Business Administration Marketing Management or a related field
35 years of experience in franchise management business development sales or consulting
Strong business acumen and understanding of P&L ROI and investment models
Proven ability to evaluate franchise performance identify gaps and drive improvement plans
Capable of supporting new market entry and expansion strategy
Strategic thinker with problem-solving and negotiation abilities
Excellent relationship management and communication skills
Knowledge of franchise operations manuals SOPs and compliance standards
Driving license is required
Mandarin speaking is a must
Required Experience:
Contract
Key Skills
- Business Development
- Restaurant Experience
- Sales Experience
- Design Controls
- HIPAA
- Management Experience
- Computer Literacy
- Next Generation Sequencing
- Smartsheet
- Guest Services
- Kickboxing
- Supervising Experience
About Company
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