Product Analyst

Mochi Healths mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers access the right medications and take control of their health with transparency and trust.

Over the past few years we have experienced rapid growth by combining operational excellence clinical expertise and innovative technology to deliver care that is more human intuitive and effective. From pharmacy pricing transparency and personalized medication management to long-term medical record access and community-based chronic illness support Mochi is creating a new model of care that empowers patients providers and pharmacies alike.

We believe the future of healthcare is personal and we are building the technology to power it. At Mochi Health you will join a team that values inclusivity collaboration and bold thinking and you will have the opportunity to do the most meaningful work of your career.

$100000 - $150000
Full-time / Onsite (5 days/week)

About The Role

Were a telehealth company helping people lose weight at scale. This role is a force-multiplier for the org: a smart generalist who can turn ambiguous questions into clear plans run lightweight experiments and drive decisions across marketing product and ops. Youll pick the right tool for each job build simple artifacts that others can run with and keep projects moving to done.

What Youll Do

• Tool & Vendor Evaluation: Compare options (e.g. influencer CRMs analytics/MMPs) score trade-offs run pilots and recommend a path with clear success criteria and costs.

• User-Flow Visibility: Set up clean funnels and retention charts for teams (naming governance dashboards) and drive adoption.

• Policy & Operations Design: Propose pragmatic policies (Eg: Refunds) using data edge-case analysis and impact modeling.

• Experimentation & Documentation: Partner with Eng/Data to scope tests define metrics/guardrails coordinate rollout and publish tight experiment memos.

• First-Pass Research: For fuzzy problems produce crisp briefs (problem framing options risks recs) so teams can execute fast.

• Project Management: Create simple plans owners and timelines; follow up across teams; unblock decisions; report progress.

Who You Are

• 1-3 years in a generalist role (strategy & ops biz ops growth product ops or analytics). Startup or fast-moving environment preferred.

• Strong problem-framer: you turn vague asks into hypotheses plans and measurable outcomes.

• Comfortable with data: SQL for pulls and basic analysis; some Python to maintain code and debug when necessary.

• Working knowledge of product marketing analytics concepts (events funnels attribution cohorts A/B tests).

• Clear concise writer who publishes decision memos and dashboards people actually use.

• Organized persistent and low-ego. You close loops.

What Success Looks Like (First 30 Days)

• One vendor decision delivered end-to-end with a short pilot and a clear roll-out plan.

• A standard user-flow dashboard that at least two teams adopt for weekly reviews.

• One policy proposal (e.g. refunds) with revenue/CS impact and edge-case handling.

• One or Two experiments run with published results and next-step decisions.

• A lightweight operating cadence: owners timelines and status updates across 35 workstreams.

Nice to Have

• Experience with influencer/creator operations or marketplace/telehealth contexts.

• Familiarity with BI/analytics tools and simple automation (APIs scripts or no-code).

• Comfort modeling costs/ROI and communicating trade-offs to non-technical stakeholders.

Life at Mochi

At Mochi we believe your best work happens when you feel your bestso weve designed an environment that fuels your creativity supports your growth and makes every day exciting.

Daily Meals and Espresso Bar -Breakfast lunch and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

Pre-Tax Commuter Perks -Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation -We offer competitive salaries along with generous equity packages so you can share in the success you help create

Profitable and Rapid Growth -Were scaling fast with financial discipline and long-term vision. No VC constraints just sustainable momentum and smart decisions

High-Impact Work -Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team -Collaborate with teammates from Tesla SpaceX Citadel Harvard IIT and more. We value excellence humility and empathy in equal measure

Comprehensive Benefits -401(k) with match generous time off life insurance and high-quality medical dental and vision plans

Mochi Health Membership We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

Time to RechargeEnjoy unlimited PTO generous company holidays and true flexibility. We trust you to take the time you need to rest reset and thrive

Wellness FirstFrom weekly mindfulness sessions to group workouts and fitness perks your physical and mental health are top priority

Team Socials and Community -We make time to connect through regular socials happy hours and spontaneous events. Our stocked kitchen doesnt hurt either

Downtown SF HQ -Our San Francisco office is just steps from BART Muni and great food. Its designed for deep work and casual collaboration

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The base salary for this full-time position ranges from $100000 to $150000 in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors such as job-related skills experience relevant education or training and location.

#LI-Onsite

Workplace Policy

Mochi Health is an in-person company based in San Francisco CA. Our team works together in person five days a week to foster collaboration innovation and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office-based roles the standard schedule is Monday through Friday 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles this in-person policy does not apply.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran disability status or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment including hiring.

Candidate Privacy Notice

Please review Mochi Healths Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA) as amended by the ADA Amendments Act and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability please contact us at .