High Value Segment Officer - Relationship Management Officer

Wema Bank

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profile Job Location:

Lagos - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

KEY RESPONSIBILITIES/ACCOUNTABILITIES

  • Account Acquisition of the HNI customers
  • Ability to handle sensitive personal and financial information.
  • Proven track record of maintaining customer privacy.
  • Excellent interpersonal skills.
  • Ability to read and adapt to the moods preferences and expectations of HNIs.
  • Ability to communicate clearly respectfully and persuasively
  • Impeccable grooming and demeanor.
  • Formal communication style with appropriate use of business etiquette.
  • Ability to work irregular hours or travel if needed.
  • Comfortable with dynamic work environments and last-minute changes.
  • Strong moral character and sense of responsibility.
  • Exposure to international standards and cross-cultural interactions.
  • Ability to deal with global HNI customer or multicultural families.


QUALIFICATION AND SKILLS

Below are qualifications and skills required to work as aHigh Value Segment Officer

  • Customer oriented: Must be driven by the Banks purpose of delivering valuable products
  • Show a strong ability to critically analyze market problems and define clear detailed and logical product and service solutions.
  • Ability to collaborative and work with stakeholders and team members.
  • Excellent written and verbal communication skills
  • Deeply curious and want to understand the why
  • Not satisfied with the status quo and want to raise the bar
  • 5 years of experience
  • Technical and analytical background
  • Strong track record of execution

Education:

  • 1st Degree
  • Masters is a plus



Required Experience:

Unclear Seniority

KEY RESPONSIBILITIES/ACCOUNTABILITIESAccount Acquisition of the HNI customersAbility to handle sensitive personal and financial information.Proven track record of maintaining customer privacy.Excellent interpersonal skills.Ability to read and adapt to the moods preferences and expectations of HNIs.A...
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Key Skills

  • Academics
  • Customer Service
  • Bid
  • Infection Control
  • Arabic Cuisine

About Company

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Wema Bank is the pioneer of Africa';s first fully digital bank, ALAT, and one of Nigeria';s most resilient banks. With decades of experience in the business of banking, the Bank has remained innovative in delivering value to its stakeholders. The publicly quoted Nigerian company has s ... View more

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