TBM LCL Operations Doc
TBM LCL Operations Doc
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Job Description
We offer:
Joining Maersk you will become part of the global family of the company that moves 20% of global trade every day all the way where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms including but not limited to: gender age nationality race sexual orientation disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Purpose of the role
Ensure a smooth export and import process by managing shipment coordination documentation and timely cargo clearance. This includes verifying schedules handling Bills of Lading and monitoring costs. Additionally the role involves effective communication with stakeholders consistent reporting and professionally managing contingencies to resolve issues thereby maintaining
operational efficiency and customer satisfaction.
Key responsibilities:
Execute smooth Export shipment process
1. Check the sailing schedule with the gateway or co-leaders and provide booking confirmation and the cargo ready date.
2. Determine which party will perform customs clearance and deliver the cargo to the CFS.
3. Send the Shipping Instruction (SI) template and verify the SI HS code. Follow up on the Commercial Invoice (CIPL) and customs forms.
4. Job creation and end-to-end system update in CW1.
5. Container Load Plan update and responsible for AMS ACI & ISF submission.
6. Provide the draft Bill of Lading (BL) for checking.
7. Once the vessel sails provide the container details and the final BL.
8. Update all manual milestones until it is fully automated.
9. HBL release surrender and share telex release to destination/ Customer. Responsible for other documentation required by the customer or other.
10. Work closely with CX to monitor and follow up on each export booking and manage contingencies collaboratively.
11. Follow up on costs from CX or vendors validate any ad hoc charges and inform FINOPS to account for the cost.
12. Follow up on billing the customer to close the shipment.
Ensure smooth Import clearance process
1. Send the House Bill of Lading (HBL) to the customer and follow up with CX to obtain the ETA Notice of Arrival (NOA) and invoice.
2. Follow up on the Operations Order (DO) and permit for cargo clearance from the CFS within the free days allowed.
3. Responsible for Import IGM submission along with arrival notice.
Reporting:
1. Send customer reports on a weekly basis as per the SOP.
2. Provide internal reports for stakeholders as outlined in the IOP.
3. Maintain and share the KPI performance dashboard.
Who we are looking for:
1. Customer orientation
2. Problem Solving
3. Time Management
4. Process & System Knowledge
5. Effective Communication
6. Proactiveness
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Employment Type
Full-Time
