Lead - OSP Operations

Lead OSP Operationsis responsible for timely & cost-effective maintenance of OSP for existing own built routes.

Major responsibilities include:

1. Oversee the daily activities of the OSP team including scheduling workload distribution and performance management.
2. Develop and implement training programs to ensure the team is up to date on industry best practices safety standards and new technologies.
3. Responsible for the day-to-day performance maintenance and repair of the entire OSP network.
4. Implement and monitor reporting methods for internal teams and external contractors to track key performance indicators (KPIs) and service level agreements (SLAs).
5. Develop and execute preventative maintenance schedules to ensure network integrity and minimize downtime.
6. Lead troubleshooting efforts for complex network issues utilizing diagnostic tools and a deep understanding of fiber optic principles.
7. Manage and respond to network incidents including emergency restoration and disaster recovery procedures.
8. Collaborate with engineering and project management teams to plan design and execute network expansion and upgrade projects.
9. Oversee all phases of OSP construction including site surveys permitting right-of-way acquisition and quality assurance.
10. Ensure all projects are built according to approved designs company standards and municipal requirements.
11. Manage project budgets timelines and resource allocation.
12. Lead the creation and management of RFPs contracts and bids for construction vendors.
13. Ensure all network documentation including as-built drawings network maps and asset records are accurate and up to date in our GIS database.
14. Enforce strict adherence to all health safety and environmental regulations and industry standards.
15. Manage and audit purchase orders work orders and invoices.
16. Continuously evaluate and improve engineering and construction standards based on lessons learned and industry developments.

The aspirant of this role must have in-depth understanding of OSP (outside plant) construction maintenance and operations techniques.

• Over 15 years of experience in OSP construction & maintenance
• Strong understanding of project management customer service and technical knowledge of connectivity products and infrastructure.
• Excellent problem-solving leadership and communication skills.
• Proficiency in data analysis and reporting with the ability to generate insightful MIS reports and forecasts.
• Experience in creating and managing complex dashboards for senior management.
• Demonstrated ability in cross-functional stakeholder management.

• Positive thinking
• Willingness to work in a competitive environment.
• Team player
• Good listener