Service Dispatcher
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Job Location:
Ontario, CA - USA
Monthly Salary:
$ 25 - 35
Posted on:
17-09-2025
Vacancies:
1 Vacancy
Job Summary
Company Description:
Crown Equipment Corporation one of the worlds largest lift truck manufacturers offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment fleet management solutions warehouse products and support services to meet their needs anytime anywhere.
Job Posting External
Job Duties
- Schedule service repairs and dispatch field service technicians to customer locations for service based on location skill level of the technicians and facility response guidelines.
- Schedule and dispatch planned maintenance to ensure timely completion.
- Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports.
- May handle registering service vans scheduling maintenance for the rental fleet scheduling delivery trucks and coordination of services with outside vendors.
Minimum Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications
- Excellent phone skills
- Good communication organizational math and computer skills
- Experience with Microsoft Office
- Leadership skills technical experience and knowledge a plus
- Ability to multitask
- Familiarity with the service territory.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
- Competitive anticipated starting pay range for the position is $25.00 to $35.00 but is commensurate with skills and related experience
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts and Flexible Spending Accounts
401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
Paid Parental Leave
9 Paid Holidays
Paid Vacation accrued at a rate based on length of service and position
Paid Sick Leave
Birthday Pay for Non-Exempt employees
Tuition Reimbursement up to $5250 per calendar year
and much more.
EOE Veterans/Disabilities
We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including California AB-1008 Ban the Box San Franciscos Fair Chance Ordinance and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet manag ... View more
