Service Delivery Manager FixedPrice Projects for Azure Government & Microsoft GCC High Enablement

Agile IT

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profile Job Location:

San Diego, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 10-11-2025
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Own the delivery of fixedprice cybersecurity enablement projects endtoendfrom scope and schedule to acceptance and handoffwhile partnering with Principal Consultants who own the technical architecture and design decisions. Your job is project governance quality risk/change control stakeholder communication and ensuring auditready outcomes.

Responsibilities

  • Delivery governance: Drive schedule resources status and issue/risk management; ensure ontime/onbudget delivery.

  • Quality gates: Enforce SOW clarity acceptance criteria and readiness/exit checklists; ensure technical reviews happen (run by Principal Consultants).

  • Compliance evidence: Standardize evidence packages (what/where/how); coordinate with GRC for SSP/POA&M inputs.

  • Change control: Maintain a visible RAID log; run a disciplined changeorder process protecting scope and margin.

  • Stakeholder comms: Run customer status executive summaries and expectation management; manage escalations calmly.

  • Handoff to MSP: Transition finished work to SDMMSP with runbooks SLAs/OLAs and monitoring requirements.

  • Financial hygiene: Track burn vs. budget forecast to complete and project margin using PSA dashboards; highlight recovery plans early.

  • Standardization: Promote reuse of templates/checklists; capture lessons learned for continuous improvement.

Success Metrics (612 months)

  • Ontime/onbudget 90% of projects; margin at/above plan.

  • Rework < 5% of hours; clean acceptance with documented evidence.

  • Timetoauditready reduced vs. baseline

  • CSAT 4.5/5

  • 33% attach to Managed Services within 90 days of golive.


Qualifications :

Required Qualifications

  • 57 years leading technology projects (MSP/SI or enterprise) with strong project governance (risk/change).

  • Proven ability to partner with senior technical leaders (Principal Consultants/Architects) while you own delivery.

  • Comfortable coordinating work aligned to CMMC L2/NIST 800171 (you dont write the controls; you ensure theyre delivered and evidenced).

  • Proficiency with PSA project accounting status reporting and executive communication.

  • Education: College degree preferred not required.

  • Nice to have: Azure/Azure Gov/GCC High exposure; PMP/Prince2; familiarity with automation concepts (you dont build scripts).

Nice to Have

  • Former engineering background (Entra/Intune/Defender/Sentinel/Purview).

  • Experience with PSA project accounting and milestone billing.

Tools Youll Use

AutoTask PSA Moovila Project Management Automation tools like Zapier/Azure Logic Apps/Power Automate/n8n/Rewst


Additional Information :

Compensation & benefits

  • Competitive compensation

  • Comprehensive benefits (medical retirement PTO professional development).

  • Missiondriven work that directly strengthens the national security supply chain.


Remote Work :

Yes


Employment Type :

Full-time

Own the delivery of fixedprice cybersecurity enablement projects endtoendfrom scope and schedule to acceptance and handoffwhile partnering with Principal Consultants who own the technical architecture and design decisions. Your job is project governance quality risk/change control stakeholder commun...
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Key Skills

  • IT Experience
  • Data Center Experience
  • Problem Management
  • Network Management
  • Management Experience
  • Solaris
  • Customer Support
  • ServiceNow
  • IT Service Management
  • ITIL
  • Project Management
  • Operating Systems

About Company

Agile IT delivers Microsoft‑centric professional and managed services with a mission to operationalize CMMC for the DIB and protect CUI across cloud and on‑premises estates.What we deliver:Professional Services – Enablement (fixed‑price projects)Managed Services – Security & CMMC Comp ... View more

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