Customer Service Officer
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are looking for a Customer Service Officer to join our dedicated support team. The ideal candidate will serve as the primary point of contact for clients ensuring their needs are addressed efficiently and with care. This position requires strong communication skills attention to detail and a proactive approach to problem-solving.
Responsibilities
Handle customer inquiries via phone and email in a professional and courteous manner.
Provide accurate information about products services and company policies.
Resolve customer concerns with empathy and efficiency.
Maintain detailed records of interactions and follow up to ensure satisfaction.
Collaborate with internal teams to improve service processes and client experience.
Uphold company standards and contribute to a positive work environment.
Qualifications :
Qualifications
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Professional demeanor and customer-oriented mindset.
Problem-solving aptitude and ability to work independently or in a team.
Proficiency in basic office software and customer management systems.
Additional Information :
Benefits
Competitive salary between $57000 and $63000 per year.
Career growth opportunities within a supportive and innovative company.
Comprehensive training and ongoing professional development.
Health and wellness programs to support your overall well-being.
Collaborative work culture that values respect integrity and excellence.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
