QC Analyst (BPO/KPO)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies
Perform QA checks on workflows Request verification form
Validate order details: units of service approvals contract terms invoicing details
Conduct sanity checks on order implementation and renewal cases
Document errors categorize by severity and Submit RCA
Provide feedback to assigned team members to prevent repeat errors
Maintain audit logs and compliance reports
Bachelors degree (Business/Finance/Operations)
2 - 4 years of QA experience in order management deal execution or BPO/KPO processes
Strong attention to detail and analytical ability
Familiarity with SAP CRM or workflow tools preferred
Effective written and verbal communication
Effective coaching and remedial skills
Required Experience:
IC
Key Skills
- Computer
- IT Audit
- CAD CAM
- ABAP
- Exterior Designing
- HR Operations
About Company
Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.
