Dedicated Account Manager

At BEST Logistics Group we pride ourselves on our people. We are seeking an ambitious proactive go-getter for this exciting opportunity to be a part of our family!

We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated.

If you are a dynamic motivated and flexible team-player with a passion for people and a knack for developing relationships this could be the career you are looking for!

This is an in-office position with regular business hours Monday through Friday; hours may vary depending on customer needs. This position is based onsite at our corporate office in Kernersville.

Our Account Managers are responsible for:

• Leading and developing a team of drivers that support success and growth with our customer base

• Managing all equipment assigned to your customer base

• Creating long-term trusting relationships with your customers

• Overseeing a portfolio of assigned customers and serving as a first point of contact for them and for the drivers assigned to them

• Ensure on-time pickup and delivery performance hours of service compliance and cost control

• Daily accounting of all assigned tractors and drivers; will ensure our drivers have a good understanding of all details of their assigned customer and company expectations on every load at point of dispatch.

• Developing new business from existing customers

• Actively seek new sales opportunities

• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

• Assist in driver screening interviewing and hiring processes

• Payroll billing and invoicing as required

Whats In It For You

• Compensation will be based upon experience; opportunities for monthly incentives

• Excellent Insurance (medical dental vision and much more!)

• 401(k) plan with a generous company match

• $20000 Company paid Life Insurance

• Fantastic work/life balance and an unbeatable company culture

• Paid holidays

• Paid vacation

• Bi-weekly paychecks with direct deposit

Requirements:
We are looking for candidates with superior customer service and management skills for this role. Must have the strong ability to multi-task and be process & results driven. Excellent communication skills are a must in this role. Previous freight management experience is helpful in this role but not required for consideration. Experience with McLeod TMS software and the full range of the MS Office suite is highly beneficial.