Client Manager Retail
Share
Job Location:
Bentonville, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Client Manager you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis actionable recommendations and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics enhancing the overall customer experience and NielsenIQs performance. Each day presents new challenges in the dynamic and fast-paced retail environment offering you the opportunity to grow and make a significant impact.
Key Responsibilities:
- Client Issue Resolution: Identify diagnose and decompose client business issues.
- Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
- Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
- Knowledge Development: Build expertise across NielsenIQs tools data assets and industry verticals.
- Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
- Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
- Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.
#LI-Hybrid
Qualifications :
- 5 years in FMCG CPG and/or Retail industries.
- Strong analytical aptitude experience with syndicated data and market research techniques.
- Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
- Skilled and polished communicator adept at handling client issues and presentations.
- Experience in client service environments with the ability to develop maintain and grow client relationships in complex situations.
- Proven ability to elevate client relationships and expand business engagement.
- Able to work collaboratively with internal and external teams.
- Sense of urgency and accountability to drive client outcomes.
- Experience identifying building on and passing along sales opportunities.
- Strong project management skills with the ability to manage multiple priorities.
- Bachelors Degree.
Additional Information :
This role has a market-competitive salary with an anticipated base compensation of the following range: $76500-$90000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.
US Benefits
- Comprehensive healthcare plan (medical Rx dental and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
