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The Lead Bartender is responsible for overseeing the bar operations ensuring excellent customer service and maintaining a high standard of beverage quality. This role involves managing the bar team coordinating with other staff and contributing to the overall success of the establishment.
Team Leadership:
Supervise and lead a team of bartenders and bar staff.
Provide training and mentorship to new and junior bartenders.
Assign tasks manage schedules and ensure staff adherence to company policies and procedures.
Beverage Preparation and Service:
Prepare and serve a variety of alcoholic and non-alcoholic beverages including specialty cocktails.
Ensure that drinks are prepared to the highest quality and presentation standards.
Experiment with and create new drink recipes to enhance the menu.
Customer Interaction:
Greet customers take orders and provide recommendations based on their preferences.
Handle customer inquiries and complaints with professionalism and efficiency.
Foster a welcoming and enjoyable atmosphere for all guests.
Bar Management:
Oversee the bars daily operations including opening and closing duties.
Maintain a clean organized and well-stocked bar.
Ensure that all bar equipment is in good working condition and report any issues for repair.
Inventory Control:
Monitor and manage inventory levels of beverages and bar supplies.
Conduct regular stock checks and place orders as needed.
Keep accurate records of inventory usage sales and waste.
Cash and Financial Management:
Handle cash credit and debit transactions accurately.
Balance cash drawers and prepare end-of-shift financial reports.
Ensure compliance with financial and cash handling procedures.
Compliance and Safety:
Ensure adherence to local and state liquor laws and regulations.
Verify the legal drinking age of customers and manage responsible alcohol service.
Follow all health and safety guidelines to maintain a safe working environment.
Event Planning and Execution:
Assist in planning and executing special events promotions and private parties.
Create and serve specialty drinks tailored to event themes and customer preferences.
Coordinate with other staff to ensure smooth event operations.
Training and Development:
Train staff on bartending techniques customer service and safety protocols.
Stay updated on industry trends new products and techniques to continuously improve the bars offerings.
Operational Efficiency:
Identify and implement process improvements to enhance efficiency and customer service.
Collaborate with management to set and achieve goals for the bar.
Monitor staff performance and provide constructive feedback for improvement.
Experience:
Extensive experience as a bartender with at least 2-3 years in a leadership or supervisory role.
Proven track record of managing a high-volume bar or restaurant setting.
Skills:
Strong leadership and team management skills.
Exceptional knowledge of drink recipes mixology techniques and beverage preparation.
Excellent customer service and interpersonal skills.
Proficiency in using point-of-sale (POS) systems and cash handling.
Knowledge:
In-depth understanding of local and state liquor laws.
Knowledge of food safety and sanitation practices.
Familiarity with inventory management and cost control.
Personal Attributes:
Energetic outgoing and able to create a positive and engaging environment.
Detail-oriented with a commitment to quality and consistency.
Ability to multitask and thrive in a fast-paced environment.
Strong problem-solving skills and a proactive approach to challenges.
Full-Time