Project Manager Team Lead
Project Manager Team Lead
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Job Description
Hello!
At Factorial were looking for a Project Manager Team Lead to drive our onboarding strategy for big accounts and ensure the best experience for our customers.
Before digging into much details...
Factorial bets for potential and growth so we currently evaluate all seniority levels; Junior Mid & Senior as we believe diversity and collaboration are the key for rocking the world!
If you seek a place to demonstrate and be accountable of your own success but you dont meet every point of this Job Description please apply anyway!
Your Mission Should You Choose to Accept
As a Project Manager Team Lead youll play a strategic leadership role in shaping the future of our onboarding process for large accounts. Your mission is to ensure our clients transition seamlessly from purchase to becoming engaged users while building long-term impactful relationships.
Project & Process Management
Lead the full onboarding journey from kick-off to successful delivery.
Translate customer requirements into tailored solutions.
Manage risks blockers and stakeholder expectations.
Facilitate training and product adoption to maximize client value.
Track performance report outcomes and drive continuous improvement.
Team Leadership
Lead mentor and develop project managers or team members.
Define goals KPIs and priorities for the team.
Foster ownership accountability and a collaborative culture.
Improve team project management skills and efficiency.
Growth & Strategic Impact
Identify opportunities to scale and optimize onboarding processes.
Contribute to the companys customer success and retention strategy.
Support team growth planning to ensure the right skills and capacity.
Encourage innovation and adoption of best practices.
Stakeholder Management
Act as the main point of contact for key clients during onboarding.
Build strong relationships with Sales Product Engineering Finance and more.
Communicate project status risks and outcomes clearly to leadership.
Influence cross-functional priorities to deliver maximum value.
Your Profile
2 years of experience in Project Management (SaaS HR Software or similar).
Previous experience leading or mentoring a team.
Familiarity with HR processes payroll or employee management is a plus.
Comfortable using SaaS platforms and project management tools (Jira Asana Trello etc.).
Fluent in English (other languages are a plus).
Strong communication and problem-solving skills.
Ability to manage multiple projects and stakeholders simultaneously.
Client-oriented mindset with strong attention to detail.
Certifications (PMP Agile Scrum Master etc.) are a plus.
Perks of being part of our team
High growth multicultural and friendly environment
Save expenses with Cobee and get your salary in advance with Payflow
Healthy life with Gympass
Alan as private health insurance
Language classes with Yolk Academy
Syra discounts Nora & Apeteat lunch
Flexible schedules pet Friendly and no dress code!
About us
Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows centralize people data and make better business decisions. Currently Factorial serves thousands of customers in over 60 countries all over the world. With a super diverse and multicultural team of 900 people spread between Barcelona Brazil and Mexico we keep growing at rocket speed.
Our Values
We own it: We take responsibility for every project. We make decisions not excuses.
We learn and teach: Were dedicated to learning something new every day and above all sharing it.
We partner: Every decision is a team decision. We trust each other.
We grow fast: We act fast and we learn fast. The worst mistake is not learning from them.
Is this you! Come rock the world with us!
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Employment Type
Employee
