Strategic Communications & Change Lead

Lets face it a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We cant cram it all in here but youll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it) you get way more than a paycheck. You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met (yes each with their own personal BetterUp Coach) and most importantly work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly its not for everyone. But for people with fire in their belly its a game-changing career-defining soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career doing life-changing work in a fun inventive soulful culture.

If that sounds excitingand the job description below feels like a fitwe really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week or eight days per month. Our US hub locations include: Austin TX; New York City NY; San Francisco CA; and the Arlington VA metro area. Please ensure you can realistically commit to this structure before applying.

As our Strategic Communications & Change Lead youll play a central role in helping our enterprise clients navigate transformation. Youll design and guide communications strategies that build belief inspire action and sustain momentum across every level of the organization. This role is about leading change through communicationsnot just delivering messages but shaping the story that makes change possible.

What youll do

• Lead change communications strategy for major enterprise deployments designing narratives and messaging architectures that inspire adoption and alignment.

• Map stakeholders and cascade paths identifying champions and skeptics and designing strategies that build trust across complex organizations.

• Develop and deliver campaigns across multiple channels (email live events digital platforms executive forums) with quality and consistency that earns credibility.

• Equip managers and frontline leaders with toolkits talking points and coaching to act as multipliers of change.

• Sense and adapt in real timeestablish listening loops and use insights to refine messaging and interventions.

• Integrate with cross-functional teammates to ensure strategy comms and data insights reinforce one another.

• Balance spikes in intensityowning launch campaigns and events while planning for sustainable delivery across the adoption journey.
  

If you have some or all of the following please apply

• Deep experience in change management organizational transformation or human capital consulting.

• Proven communications expertise from strategy to storytelling to polished execution across multiple formats and channels.

• Multi-disciplinary skillset that spans change comms and experience designyou can think like a consultant and deliver like a marketer.

• Creative and tactical chops with an eye for quality in copy visuals and user experience.

• Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out.

• A builders mindsetyou thrive in ambiguity enjoy writing the playbook and dont need a big team to get started.

• Enterprise client experience ideally in large-scale global organizations where complexity is the norm.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company adaptation and continuous learning are part of our daily work. Were looking for teammates who are excited to evolve alongside technology people who experiment boldly share their discoveries openly and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process youll have opportunities to showcase how you harness AI to learn iterate and amplify your impact.

Benefits:

At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays ( Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran addition to federal law requirements BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

At BetterUp we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training residence location as well as market indicators. The range below is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows:

$140000 $175000 : New York City and San Francisco

$126000 $157000 : All other locations

Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family. By submitting your application you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to

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