Lead, Strategic Operations

About the role

As a Lead of Strategic Operations you will be responsible for designing and orchestrating key operating cadences across Chime and working on business-critical projects for our executive team. This is a great opportunity for someone who thrives at the intersection of strategy problem-solving and operations if youre an adaptable analytical thinker who loves connecting dots driving clarity and making organizations run better wed love to meet you.

The Strategic Operations (StratOps) team sits within Chimes Business Operations function and plays a pivotal role in aligning teams accelerating decisions and ensuring were focused on what matters most. The team runs Chimes core operating cadences working across every function at Chime to connect strategy to execution across company planning goal setting product roadmapping and key executive forums. And we pull the thread all the way through - we approach our role with an ownership mindset taking on strategic ad hoc projects as needed to help improve how Chimes leaders operate the business.

The base salary offered for this role and level of experience will begin at $116100.00 and up to $161300.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

In this role you can expect to (responsibilities)

• Run and improve Chimes operating cadences: Lead the planning and execution of company-wide rhythms like annual planning goal setting business reviews and product roadmapping.
• Drive cross-functional alignment: Partner with leaders across Product Engineering Marketing Finance People and Communications to ensure priorities plans and resources stay connected.
• Enable executive decision-making: Partner with Analytics and business leaders to prepare materials and recommendations for leadership meetings and make sure decisions turn into action.
• Optimize how Chime plans and operates: Spot opportunities to improve how we work and lead projects that make our operating model more effective and efficient.
• Support strategic initiatives: Jump in on high-priority projects that help Chime deliver on its most important goals.

To thrive in this role you have (requirements)

• 68 years of experience in strategy operations consulting finance or similar generalist roles; prior experience in a similar role within tech is a plus but not required.
• Strong business acumen and an analytical mindset you understand how different parts of a business connect and you use data and logic to drive decisions.
• Sharp problem-solving skills with a bias toward action and continuous improvement.
• Strong communication and storytelling ability you can distill complex inputs into clear actionable narratives.
• Comfortable working across teams driving alignment and influencing without authority.
• Highly organized with a knack for building structure in ambiguous situations.
• A systems thinker who cares about how an organization operates and how to make it better.

#LI-MM1 #LI-Hybrid

A little about us

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

What we offer for our full-time regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.**
• In-office perks including backup child elder and/or pet care plus a subsidized commuter benefit to support your regular commute**
• Competitive salary based on experience**
• 401k match** plus great medical dental vision life and disability benefits
• Generous vacation policy and company-wide Chime Days bonus company-wide paid days off**
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven a family planning tool with $15k lifetime reimbursement for egg freezing fertility treatments adoption and more.
• In-person and virtual events to connect with your fellow Chimersthink cooking classes guided meditations music festivals mixology classes paint nights etc. and delicious snack boxes too!**
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.